Chwen Chiu

Client Development & Maintenance: Extracted international client contacts from LinkedIn, analyzed target demographics, and successfully developed high-tier clients. Managed and regularly updated client databases. Business Operations: Engaged with clients via phone and email to address needs for electronic components. Responsibilities included analyzing requirements, quoting, processing orders, ensuring delivery, and reconciling accounts for overseas clients. Order Management: Led negotiations with suppliers and clients, providing detailed and high-quality quotations. Coordinated with purchasing and logistics departments to ensure timely delivery, maintaining strict control over product specifications and quality. Performance Analysis & Strategy: Regularly provided leadership with work summaries, demand forecasts, and performance data analysis, leading to optimization strategies that improved performance by 30%. System & Process Optimization: Identified and reported SAP system issues, collaborating with IT to streamline internal processes. Developed and implemented new SOPs, enhancing efficiency across the sales department. Project Management: Led two significant projects, including the successful implementation of an automated quotation system and the automation of KPI tracking using the Feishu platform. This resulted in increased efficiency and data-driven decision-making.

NAFN TEAM

❖ 2016 Third Prize in the National College Student MCM Competition, responsible for data collection and processing, modeling, thesis writing, layout, and programming (Matlab). ❖ 2016 Excellence Award in the American MCM Competition, responsible for data collection and processing, modeling, thesis writing, programming (Matlab/SPSS/VISSIM simulation), layout. ❖ 2016 Excellence Award in the University’s AIDU Group Creative Design Competition, designing the AIDU brand logo through drawing and Photoshop.