Chung King TSANG
Operation Officer 電子商務主任
About
More than 8 years of working experience in eCommerce field with well-organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic eCommerce eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of online sale and trend in eCommerce field in Hong Kong and China marketplace. Motivated to learn, grow and excel in eCommerce.
Hong Kong SAR
Hong Kong
Internet
企業對企業 (B2B), 聯盟行銷, 營運管理, 資料分析, 網路廣告, 數位行銷, 市場規劃, 電子商務, 線上行銷, 行銷策略, 銷售營運, Adobe Photoshop
Experience

Operation Officer 電子商務主任
Truth & faith international Limited - AUSupreme 澳至尊
香港特別行政區
1. Vendor Management: • Build and maintain strong relationships with existing and new vendors to ensure seamless collaboration and timely delivery of products and services. 2. Online Marketing Strategy: • Develop and implement comprehensive online marketing plans and strategies to drive sales and revenue. • Monitor and coordinate major e-Commerce platforms, including Tmall 天貓國際, JD京東國際, Douyin抖音, Kaola考拉, and Redbook小紅書, in collaboration with Third Party (TP) partners. 3. Marketing Calendar and Pricing: • Establish a marketing calendar in line with brand marketing and online sales strategies. • Develop pricing strategies for monthly events and major annual sales campaigns (e.g., 3.8 / 618 / 11.11) in the Chinese e-commerce market. 4. Data Analysis: • Regularly analyze customer flow, conversion rate, and user experience on major e-commerce platforms to predict customer purchase trends. • Evaluate the effectiveness of paid promotions by analyzing traffic, conversion rate, and ROI. 5. Cross-functional Collaboration: • Work closely with internal and external parties to align marketing campaigns and drive sales. 6. Digital Marketing and Business Growth: • Assist in the development and implementation of digital marketing strategies, e-commerce brand sites, and other channels to explore new business growth opportunities. 7. Product Research and Development: • Monitor market trends and identify potential new hot products to expand the company's offerings. 8. Live Broadcast / Live Streaming: • Set up and manage live broadcast/live streaming events. • Act as a host during live-broadcast/live streaming sessions. 9. Website Optimization: • Enhance website content and user experience to increase traffic and improve conversion rates. 10. Government Funding and Ad-Hoc Tasks: • Apply for and manage government funding, such as the Bud fund. • Handle ad-hoc tasks as assigned by the company.

Assistant Sales Manager
Kai Cutlery (HK) Ltd
香港特別行政區
Major work duties are including, 1. Build up and maintain strong relationship management with existing and new overseas customers and to satisfy their expectations. 2. Formulate online marketing plans and strategies to drive sales and revenue. 3. Develop and monitor e-Commerce (JD京東 and Tmall天貓) marketing calendar in line with brand marketing and online strategies. 4. Work closely with internal parties to align all campaigns to drive sales. 5. Help on developing and implementing digital marketing strategy, e-Commerce brand sites, other Channels for business growth for the company. 6. Enhance the website content and flow to grow the customer usage, traffic and conversion rate. 7. Developing home appliances for HK domestic products. 8. Regularly travel to China for business trip. 9. Communication with suppliers from China factory. 10. Handle ad-hoc tasks as assigned。

Senior E-Commerce Executive
Shenzhen Hogoo E-Commerce Limited
中國 廣東省 深圳
1. Create/uploading new product list. 2. Revising product list. 3. Handle customers' reviews or feedback, reply customer's inquire. 4. Motoring and schedule stock plan. 5. Motoring and revising ad campaigns. 6. Research and develop new product. 7. Products data analyze, ad report analyze. 8. Basic product photos edit (via Photoshop). 9. Create and fulfill sales target. 10. Arrange logistics for products to FBA.

Manager
ShunYee Plastic bag (ShenZhen) Limited
中國 廣東省 深圳
1. Process clients daily order. 2. Handle clients' complaints, including phone communication and visiting. 3. Maintain clients relationships. 4. Motoring and schedule stock plan. 5. Solve products' difficulties with product manager. 6. Arrange order fulfillment to client factory. 7. Create and fulfill sales target. 8. Products data analyze, ad report analyze. 9. Assist and handle ad-hoc tasks for boss.
Chung King TSANG's Contact Information
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