Chukwuka Nwokobia

- Provide visionary role in strategic planning by participating proactively with the directors and directly make recommendations regarding this planning to including insight, goals, and projections - Provide regular operational and strategic updates and information to the directors, as well as analysis of projected impact of such information if implemented or acted upon - Develop and communicate recommendations for continuous improvement - Prepare material for monthly board and executive meetings - Present the directors with an annual operating plan including proposed goals, targets and strategies; identifies tactics and initiatives to carry out the plan; monitors the plan and makes amendments as necessary; provide leadership and direction to the directors to complete an annual evaluation process of the organization’s achievements - Develop and oversee an effective marketing/public relations program - Actively network and collaborate with business leaders and media to create and strengthen strategic alliances and partnerships - Participate in professional meetings and educational conferences to maintain and enhance professional competence; incorporates new knowledge and fresh insight into plans and operations - Develop and maintain programs for effective recruitment and retention - Foster a positive work environment/culture to develop and sustain a competent and energized team - Manage and direct the work of Taxbox employees; make employment decisions and evaluates work of Taxbox employees

-Accounted for the operational soundness of the branch and team, specifically the maintenance of security procedures, ensuring audit controls are followed and the support and adherence to compliance and regulatory guidelines. -Managed service and operational aspects of a Branch & Business Center branch. -Built a high performing team through the attraction, on-boarding, coaching and development of branch team members. -Led through influence and impacted a broad range of partners in the sales environment. -Drove revenue and loyalty through proactive interactions with clients. -Provided solution and advice to improve client financial well-being. -Led effective problem resolution. -Fostered a positive working environment that facilitated exceptional service and expanded profitable customer relationships. -Grew branch revenue through acquisition and share-of-wallet growth of consumer and business households. -Consistently inspected, supported and coached the branded sales process to proactively achieved sales targets and customer loyalty. -Acquired and retained talent through the training, coaching and development of employees with a focus on bank protocol, operational processes, policies and procedures. -Coached employees to achieve performance and activity expectations.