Soumik Choudhury
Global Solutions Director – AI/Works @ Thoughtworks
About
Visionary technology and AI leader with 22+ years of experience driving digital, cloud, and GenAI-led transformations across BFSI, mortgage, manufacturing, and retail sectors. As Global Implementation Lead for AI Acceleration Services, I help organizations reimagine how work gets done — blending strategic consulting with hands-on engineering to turn AI ideas into scalable production systems. My team and I deliver enterprise-ready AI accelerators, RAG-based agentic applications, and automation platforms that operationalize AI across functions and deliver measurable business impact. Equally comfortable shaping AI strategy and writing code, I bridge the gap between vision and execution — ensuring every transformation is technically sound, business-aligned, and value-driven.
India
Greater Bengaluru Area
Information Technology & Services
Agentic Platform, Regional Development, UX Pilot, GenAI, Claude LLM, MCP, Agentic AI, Retrieval-Augmented Generation (RAG), Generative AI, Anthropic Claude, Data Management, Amazon Web Services (AWS), Google Cloud Platform (GCP), Demand Planning, Coaching, Data Catalog, Data Quality, Data Governance, Data Platform, Datamesh
Experience

Global Solutions Director – AI/Works
I am a Global AI Solutions Leader and Tech Strategist dedicated to architecting the next generation of enterprise intelligence. Currently, I serve as a member of the Foundational Core Team spearheading our strategic expansion into the Middle East, where I lead the regional setup and technical roadmap for Agentic Solutions. With a deep focus on AI Transformation, I bridge the gap between complex engineering and business ROI. My work centers on building scalable AI Agents and AI-powered ecosystems that solve high-stakes challenges across global industry verticals. Core Areas of Impact: Strategic Expansion: Orchestrating the technical foundation and market-entry strategy for our new Middle East region, focusing on localized AI innovation. Agentic AI & RAG: Designing autonomous agent frameworks that move beyond simple chat to execute complex, multi-step business workflows. AI Acceleration: Leading AI/Works and Acceleration Services to help global enterprises transition from experimental POCs to production-grade AI transformation. Cross-Vertical Solutions: Tailoring AI strategies for diverse industries, ensuring technical architectures align with specific regulatory and business requirements. I am passionate about the intersection of Agentic workflows and Global Tech Strategy, driving the shift from "AI-assisted" to "AI-led" enterprise operations

Global Implementation Lead, AI Accelerator Service
Reimagining how organizations work, innovate, and scale through AI-led transformation. At the forefront of AI transformation, I lead a global team that collaborates with customers to redefine how work gets done through intelligent automation and generative AI. By combining strategic consulting with our in-house AI Accelerator platform, we help organizations rapidly prototype, validate, and scale AI solutions — turning innovative ideas into production-ready capabilities.

Analytics Product Program Manager,IOT & Digital Offers MarketPlace
Bangalore
Schneider Exchange is the next Gen IOT Collaboration, API Development and Market Place platform of Schneider , I as Analytics Product Program Manager develop vision and strategy for analytics Module of Exchange Platform, analyzing customer behavior in the platform derived from multiple insights and also working closely with the Marketing ,UX and other product owner group to define and implement BI and web analytics solutions for the Exchange platform. MarketPlace Product Owner prioritizing the product roadmap working closely with the Business, and Marketing team devising multiple acquisition and retention strategies driving adoption. Schneider EcoStruxure IOT Edge Computing And Analytics Offer Deployment manager working closely with SE Offer Owner and Customers to understand the requirements surrounding customer needs and manage the deployment of specific offers to customers encompassing Digital Delivery, Monetization, Subscription, Legal and specific customization pertaining to the offer for the business line or country.

GETS Commercial IT Program Leader
Bangalore
Commercial IT Program Leader at GE Digital owing up overall Strategy,Resource and Delivery in CRM space (Sales,Customer Service,Marketing and Communication) for Transportation Business. Technical Product Owner for the Digital Market Place (eCommerce) platform for the business delivering rich customer experience and revenue for the business.

Digital Thread and Customer Experience Program Manager
Bengaluru Area, India
Leading the Commercial Digital Thread program for GET Transportation reporting to IT and Commercial Sales leader(CXO) and Corporate commercial excellence team driving commercial digital initiatives(ITO-OTR) for the business and the company IT platform owner for GE Transportation Salesforce Sales and Service Cloud owning Programs, Budget and Resourcing for the platform. On the services side, worked towards digitizing services BOM, enabling service team to have a digital view of the asset up for maintenance, enabling faster resolution of the service problem enabling productivity.

IT Program Manager
Bengaluru Area, India
Evaluated, developed and implemented Salesforce Service Cloud process for all Customer Service Interactions by implementing multiple channels (CTI, Portal, Email to Case, Live Agent) for digital solutions business. IT Project Manager for Global implementation/rollout of Customer Web Centre Portal for Locomotive Parts, Global Signaling and Marine & Stationary business as part of After Sales Parts Market P & L IT Team Lead for EOA technology obsolescence project, reverse engineered and upgraded business critical EOA application from out of support 3rd party Clarify module to standard GE Tech Stack

Program Lead
Was part of GE Remote Monitoring and Diagnostic group, defining and leading a crucial legacy migration project to a standard platform as part of technology obsolescence initiative. Also worked very closely with the business to lay foundation for next gen Diagnostic and Monitoring application , enabling better data analytic to be run on the data , so that business can preemptively analyze and predict potential downtime of locomotive thereby enabling preventive measures and enhancing efficiency of the locomotives.

Business Analyst GE Aviation
Business Analyst and Delivery lead for Archiving 30 years’ worth of GE Aviation Engine Build related data from a legacy system (MTV) to the new Teradata solution. Business Analyst and Delivery lead for Lean Six Sigma based ‘standardized data transmission process’ of Engine Build data from Supplier to GE Aviation Systems.

Programmer Analyst
Fidelity
Played the part of Onshore Technical Lead for Fidelity Investment Retirement Group .
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