Santoshkumar Ch

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 - ✔ Providing Sales Support: Assisting the sales team and 200+ North,East India channel partners by preparing comprehensive sales reports, managing customer databases, and coordinating various sales-related activities to enhance overall operational efficiency. ✔ Engaging with Customers: Actively engaging with both existing and potential customers, understanding their needs, and gathering valuable feedback on products or services to ensure a customer-centric approach. ✔ Creating Sales Collateral: Developing impactful sales presentations, proposals, and marketing materials to empower the sales team in their endeavors and present a compelling image of the company. ✔ Supporting South1 Zone Operations: Playing a pivotal role in overseeing and supporting the operations of the South1 Zone, with a primary focus on sales planning, inventory management, and ensuring efficient execution of customer sales support responsibilities. ✔ Analyzing Sales Data: Utilizing analytical skills to dissect sales data and metrics, identifying trends, and pinpointing opportunities for improvement to drive strategic decision-making. ✔ Building and Maintaining Relationships: Cultivating positive relationships with both customers and internal stakeholders, responding promptly to customer requirements, and delivering exceptional after-sales support when requested. ✔ Continuous Improvement Initiatives: Proactively seeking opportunities for continuous improvement, enhancing capabilities, and boosting efficiency in the North & East India Regions. ✔ Handling Order Login Process: Taking charge of the order login process and internal approval processes for the North & East India Regions, ensuring a seamless and efficient workflow. ✔ Planning and Coordination: Contributing to the planning and coordination efforts for the respective region, supporting cross- functional teams, and ensuring smooth operations.

Founder of Hyderabad Sleep & Breathe Care, delivering trusted sleep and respiratory solutions across Hyderabad, Telangana, and Andhra Pradesh, with B2B partnerships nationwide. We provide CPAP, BiPAP, NIV, oxygen therapy, sleep studies, and patient care services with transparent pricing, rentals, and 24/7 support. Our mission is simple: Good Health, Better Sleep, Brighter Life.

• Spearheaded the implementation of SAP S/4HANA, enhancing operational efficiency across warehouse and administration functions.

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 - ✔ Production Planning and Manpower Management: Planned production schedules and manpower on a fortnightly basis, ensuring optimal utilization of resources and aligning with organizational goals. ✔ Priority Service Index (PSI) Adherence: Prioritized production activities according to the Priority Service Index (PSI), maintaining a focus on efficiency and timely delivery. ✔ Effective Procurement and Inventory Control: Implemented and monitored effective procurement schedules, finalized material specifications, and established quality and quantity limits for efficient inventory control. ✔ Material Forecasting and Streamlining Procedures: Forecasted material requirements for future production, generated MQL sheets for daily material needs, and streamlined systems and procedures for effective inventory control. ✔ Vendor Management: Established strong relationships with vendors, resolved issues related to delayed deliveries, returned damaged or incorrect items, and managed procurement against schedules to meet production requirements. ✔ Efficiency Calculation and Production Reporting: Calculated workmen's efficiency, planned for manpower and equipment availability, finalized production reports, and submitted them to the Plant and Central Planning Team. ✔ Administrative Operations and MIS Reporting: Generated payroll data, handled admin-related operations such as travel arrangements and event coordination, and produced various MIS reports to facilitate informed decision-making.

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 - ✔ Ensuring Compliance to FHS Standards: Ensured strict compliance with FHS standard operations and Marks & Spencer's emergency management procedures, including maintaining emergency contacts, escalation procedures, and key contacts. ✔ Training Calendar and Sessions: Devised a comprehensive training calendar and organized regular fire, health & safety training sessions for staff, ensuring continuous improvement in safety awareness and emergency response capabilities. ✔ Risk Identification and Safety Inspections: Identified potential risks on the floor through safety inspections, organized safety awareness dashboards in the mall, and conducted fire and evacuation drills to enhance preparedness. ✔ Operations Management: Assigned roles and tasks to sales advisors, issued float amounts, and distributed gift vouchers to cashiers at the beginning of each shift, ensuring smooth operational processes. ✔ Promotional Campaigns and Customer Engagement: Conducted various promotional campaigns to increase walk-ins, created in lobby displays to meet customer requirements, and achieved up-sales by effectively selling to customers. ✔ Short-Term Promotions and Handling Activities: Executed short-term promotions to increase customer wallet share, handled activities related to petty cash issuance, loyalty card reports, customer reservations, stock availability,(RTM), and charity initiatives.

Independence Day and Republic Day Celebrations Cultural performances: Arrange dance, music, and drama performances that showcase the cultural diversity of the country.

"Student-Centric Practical Education" approach, emphasizing "Hands-on Experience" rather than solely relying on theoretical knowledge in the domains of Physical Science and Mathematics, as well as in sports and cultural activities

Master of Business Administration (MBA) with a concentration in Banking and Finance