Qihao Wang

Selected by the Product Director to transition from field project engineering to the Product department to spearhead the re-definition and overhaul of the next-generation Robotic Control System (RCS). Acted as the primary field-to-product bridge, leveraging extensive on-site deployment experience to identify and resolve long-standing system bugs and logic gaps that hindered operational efficiency. Translated real-world customer usage scenarios and "edge case" field data into actionable product requirements, ensuring the new RCS architecture aligns with actual customer-side environmental demands. Collaborated closely with China-based R&D and Product teams through cross-time-zone communication to bridge the information gap between headquarters and the North American market. Defined core functional modules for the new central control system, prioritizing stability, user-friendliness, and streamlined troubleshooting based on firsthand troubleshooting data.

Contributed to the on-site deployment of AGV forklift systems, assisting with unboxing, assembly, sensor calibration, route mapping, and functional testing. Supported the design and validation of 2D/3D safety protection zones using LiDAR and SICK sensors, keeping the project ahead of schedule by 1.5 months. Supported Robotic Control System (RCS) configuration and scheduling optimization for AGVs, performing basic code and database adjustments. Conducted virtual AGV simulations to validate workflow logic before live implementation. Delivered a 3-day structured customer training program on AGV operation, maintenance, and error handling, improving operator readiness and reducing post-deployment support needs. Assisted in workflow optimization and system troubleshooting, documenting technical configurations and implementing customer feedback-driven adjustments to enhance system stability and commissioning efficiency.

• Managed and designed over 50 promotional events, 5 user-centric website pages, and the company's main logo using Adobe Creative Suite and Wix. Enhanced brand identity, and customer engagement through strategic planning and execution. • Led the UI design and collaborated on the development process of our IOS and Android mobile applications. Utilized Figma for initial feature planning and interface design. Ensured timely and successful launch of a user-friendly app, leading to improvements in customer satisfaction and service efficiency. • Integrated and managed over 300 merchant profiles in our app, focusing on the accuracy of shop details, contact information, and promotions. This effort not only enriched the app's content but also played a key role in expanding our service range and increasing user engagement and satisfaction. • Spearheaded the establishment and optimization of the company's financial processes, approval mechanisms, rules, and regulations, resulting in a 30% increase in operational efficiency and a significant shift towards a flat management structure. This initiative not only streamlined procedures, reducing process turnaround time by 20% but also fostered a more collaborative and agile organizational culture.

MCET 221 Strength of Material Class teaching assistant •Efficiently graded homework and exams for a class of over 40 undergraduate students, ensuring accuracy and providing timely, constructive feedback to support academic progress. •Conducted 2 hours of weekly office hours, offering personalized assistance and problem-solving guidance, significantly enhancing student understanding and performance in complex material topics. •Assisted the lead instructor in preparing and organizing course materials, contributing to the development of engaging lecture content and practical demonstrations, which improved overall classroom dynamics and learning outcomes.

• Utilized laser cutters and 3D printers to design and fabricate computer stands and storage boxes. Developed precise CAD models, calibrated machines, and selected appropriate materials to ensure high-quality production. • Instructed over 50 students in assembling motorcycles and engines. Provided hands-on training and explained engine mechanics. Taught SolidWorks modeling and used SolidWorks Assembly to explain engine principles, achieving a 90% improvement in students' practical skills. • Participated in constructing a new school building. Used AutoCAD for blueprints and conducted Finite Element Analysis (FEA) for structural integrity. Developed Bills of Materials (BOM) and collaborated with stakeholders to meet design requirements. Applied mechanical engineering skills to ensure the project’s success.