christy egbert

director, technical project management

About

Retention Marketing Manager for Sprint at Sprint

Country

united states

City

irvine

Industry

marketing and advertising

Skill

cross functional team leadership, start ups, product marketing, product management, competitive analysis, mobile devices, strategy, strategic partnerships, marketing, customer experience, program management, project management, business development, business strategy, leadership, management, management consulting

Experience

director, technical project management

amplero

2019-1 - Present · 7 yrs 9 mos

management consultant

accenture

2002-1 - 2006-1 · 4 yrs 1 mo

* Management Consultant – project management, large-scale IT implementations, business process design. Client engagements included: * Automotive Financial Services: Represented client during programs to overhaul the loan origination and loan management systems. * Consumer Bank: Worked with client experts to implement new technology and standardize processes after multiple acquisitions. * TSA: Led the process for vetting and hiring employees quickly in the aftermath of 9/11. * Telecom Provider: Converted legacy accounts of acquired companies to the main billing system, on time and without error, in the midst of major industry consolidation.

retention and engagement marketing manager, prepaid brands

sprint

2008-11 - 2018-4 · 9 yrs 6 mos

* Managed team executing prepaid brands’ customer communications, engagement / retention marketing, product marketing and customer insights. Vetted vendors and ran business cases to drive strategy. * Implemented artificial intelligence marketing (machine learning) solution to harness “Big Data”. * Led Next Best Action (NBA) marketing team and strategy in “last resort” customer care save desk. * Earned 2016 Sprint Circle of Achievement Award, awarded to top 2% of performers. * Selected for and completed 2013 Duke Corporate Manager Leadership Program for managers. * Awarded 2010 Sprint Circle of Achievement Award. * Earned 2009 Boost Mobile Award for achieving strategic imperatives, fostering collaboration and delivering knock-out performance.