Christy Dixey

I’m passionate about building and scaling brands that make people’s lives easier, healthier, and more fulfilling. As Director of E-commerce & Customer Experience at Gardencup, I lead digital operations, customer experience, and subscription growth, owning the journey from the first click to the fridge (and everything after). My work sits at the intersection of retention strategy, tech-stack optimization, and brand storytelling, ensuring every touchpoint feels intentional, seamless, and human. With a background spanning customer care, operations, and business growth, I thrive in high-impact environments where problem-solving meets creativity. I’m especially drawn to subscription ecosystems, automation, and data-driven decision-making - finding that sweet spot where efficiency fuels delight and loyalty. Outside of work, I’m just as driven by building systems that make life richer - whether that’s through wellness, adventure, or creating something from scratch. TLDR: I love turning big ideas into organized realities that make people’s days (and lives) a little better. Let’s connect! I’m always up for swapping ideas on retention, growth strategy, or the next great brand story.