christy golden

* Created and maintained multiple Excel databases for tracking and reporting * Provided all technical, hardware and software support including VPN and MS Office * Extensive domestic and international travel planning including visas and immunizations * Managed calendar and travel for professor’s conferences, lectures and meetings * Provided research assistance using online databases * Proofread academic writing requiring great attention to detail * Liaised with chancellors, deans, administration, faculty and student organizations * Drafted correspondence * Assisted in preparations for class presentations * Handled all expense reports in a timely fashion * Arranged appointments for visiting dignitaries and guests * Heavy use of Microsoft Office applications including Outlook for calendar management * Regular ad hoc project management

* Held position of progressive responsibility with two promotions * High end client relations and service required professional presence and demeanor * Responsible for facility management including working with vendors and contractors * Managed heavy volume of telephone and email communications * Showed independent judgment and ability to prioritize competing demands * Recruited, interviewed and hired quality staff members * Established a public presence in the community through public speaking engagements * Conducted training and performance reviews * Achieved and exceeded target goals through exceptional customer service standards