Christy Wilson

Completes a broad variety of administrative tasks for the CEO & EGT (Executive Growth Team) including coordinating and managing a calendar of appointments; compiling reports; composing and preparing correspondence that is sometimes confidential; arranging plans, itineraries, and documents for travel-related meetings Communicates on behalf of the CEO, with Board members, teammates, partners, and others on matters related to the CEO's schedule Works closely with CEO to keep them well informed on commitments and responsibilities, following up appropriately Prioritizes conflicting needs: handle matters proactively, and follow through to successful completion, often with deadline pressures Coordinate and serve as administrative liaison for Board Meetings Assist in editing and formatting major organizational communications Expense management for EGT (Executive Growth Team) Schedule and coordinate company meetings, orientations, and Leadership Forums Organize conference rooms when needed Travel & Expense Management Maintain and execute U.S. travel and expense policy in partnership with HR Provide reporting and expense details to AP for the corporate travel car, car rental invoices, etc. Schedule travel for out-of-state candidate interviews if requested Manage trave within Concur Plan & coordinate teammate engagement activities and events, as well as company events Special projects as assigned by EGT (Executive Growth Team) Lead and plan all Team member Volunteer events Apart of our Global and Knoxville offices engagement teams

 Provide immediate support to both the Chief Merchant, team members, and customers  Maintain multiple email inboxes, scheduling, and event calendars  Create, maintain, and enter information into databases  Compose, type, and distribute meeting notes, routine correspondence, or reports  Arrange conference, meeting, training, and travel reservations for office personnel  Collaborate closely with other Executive Assistants and the Chief of Staff on meetings, schedules, travel, and presentations  Ensure all activities are in compliance with rules, regulations, policies, and procedures

 Manage a portfolio of 2654 fuel accounts using Getpaid and Ascend  Resolve disputed invoices and credits, reconciles invoices  Communicate with customers to resolve any billing or payment issues  Work with Sales and CSS’s to ensure our customers’ needs and concerns are taken care of as a priority