Thanh Hung (Chris) Tran

Established in 2005, Tam Son International JSC is the exclusive distributor of more than 30 luxury/premium fashion and lifestyle brand with over 70 stores in Vietnam: Hermès, Patek Philippe, Chaumet, Bottega Veneta, Loewe, RIMOWA… Brand under management: Kenzo, Marc Jacobs, Hanoia

Sales Supervisor/Key Holder at Flagship store in Yorkdale Shopping Centre.

• Possessed a vital blend of selling and leadership by being the top seller of multi-store operations and actively coached 10 associates with PK and selling techniques • Generated an average of $2500 – $5000 daily with AVB of $500 and a total of approximately $500,000 in sales for the last annually • Functioned as Acting Manager in the absence of the Store Manager with problem resolution, motivation of the selling team • Aware and enforced daily stores’ goals and analyze actual KPI results (UPT, AVB, CT) and opportunities through SOD and EOD on a daily and monthly basis • Maintained 30% - 40% of the whole store’s daily sales and constantly achieved and exceeded monthly personal sales target

• Supervised 6 Sales Associates as well as generated average $2000 – $4000 sales (average 25% - 40% of the whole store's daily sales) & 20% - 25% Conversion rate -> constantly surpassed the daily targets at Sherway Garden Mall, Toronto Eaton Centre and Yorkdale Mall flagship locations • Analyzed Unit per Transaction (UPT), Average Dollar Sales (ADS), Store Traffic to give proposals and recommendations for daily operation and business strategy (conversion rate increased from 9% - 15% to 20% - 25%) • Audited and monitored for standard visual merchandise (VM) as well as updated seasonal new and upcoming collections’ VM – Key in charge for the last 4 new collections’ VM • Mentored and trained over 10 staff to achieve 150% personal sales probation target in 3 months

- Developed success guidelines and training events for Prudential Ambassadors to achieve “Million Dollar Round Table” - the most prestigious global title in the insurance industry - Improved The Gallerie by Prudential's brand identity by creating marketing material, supervised social media platforms, and analyzed data collected to further leverage digital marketing performance - Connected and strengthened the partnership with more than 30 leading businesses within the same target market to co-boost brand awareness and business performance - Planned logistics and implemented full cycle of weekly/monthly/yearly internal events - Monitored data and operational IT system to manage events’ information and utilized for KPIs tracking

- Retail Executive intern in the top three biggest fashion companies in Vietnam – OpenAsia Corp – franchising luxury clothes & watch brands such as Hermes, Patek Phillipe, Chopard, Kenzo, Hugo Boss, Saint Laurent, etc. - Worked with various Brands to build and execute business development plans, review performance on a monthly basis, and resolve daily requests - Maximized profitability and participate in setting/meeting sales targets, including setting out action plans and motivating the team to drive business - Assisted in creating Business plans for potential projects/ brands and execute in setting up a new Brand in Vietnam - Participated in setting and ensuring policies, Brand’s standards, and guidelines are implemented

- Retail Executive intern in the top three biggest fashion companies in Vietnam – OpenAsia Corp – franchising luxury clothes & watch brands such as Hermes, Patek Phillipe, Chopard, Kenzo, Hugo Boss, Saint Laurent, etc. - Worked with various Brands to build and execute business development plans, review performance on a monthly basis, and resolve daily requests - Maximized profitability and participate in setting/meeting sales targets, including setting out action plans and motivating the team to drive business - Assisted in creating Business plans for potential projects/ brands and execute in setting up a new Brand in Vietnam - Participated in setting and ensuring policies, Brand’s standards, and guidelines are implemented

- Part-time employee in the most luxurious brand belongs to the American multinational corporation Gap Inc. - Provided excellent customer service, achieved clothing sale target per day and month, maintained sales floor and stock items, processed transactions.

- Full-time summer internship in one of the biggest retail companies in Vietnam ACFC (Au Chau Fashion & Cosmetic Co., Ltd) - Achieved shoes & clothing sales target, satisfied customers’ inquiries, processed transactions, maintained sales floor, and stocked items