Christopher Nash

Senior Service Designer @ Government of Alberta

About

A senior UX consultant with a strong background in digital strategy, agile product management and SCRUM coaching, UX design, SEO, workshop facilitation, public speaking and corporate communications. Passionate about bringing creativity and new thinking into organizations in order to turn interesting problems into unique solutions. Doing more of the same old, same old doesn't change the world for the better! Specialties: Leadership, product management, SCRUM agile product owner/scrum master/mentor, lean startup, strategic planning, internal and external communications, blogging, social media, writing and editing, photography, communication plans, media relations, digital marketing, special events planning, public speaking and staff training. Also writing, recording, producing and performing original music.

Country

Canada

City

Edmonton

Industry

Online Media

Skill

Editing, Media Relations, Corporate Communications, Social Media, Web Content, Writing, Event Planning, Communications Planning, Internal Communications, Content Management, Copywriting, Email Marketing, Marketing Strategy, Product Management, Agile Project Management, Content Strategy, Marketing, Web Content Management, Public Speaking, Journalism

Experience

Senior Service Designer

Government of Alberta

2022-4 - Present · 4 yrs 6 mos

Edmonton, Alberta, Canada

Founder

DIY School of Music

2016-9 - Present · 10 yrs 1 mo

Edmonton, Canada Area

Are you fascinated with every step of making your own art - creative inspiration, songwriting, recording, performing, promoting - and doing it all yourself? We'll teach you how. We'll make you better. And then you can give the gift of your voice to our world. The DIY School of Music - music courses for the rest of us. (diyschoolofmusic.com)

UX Strategist

Yellow Pencil

2020-2 - 2022-4 · 2 yrs 3 mos

Edmonton, Alberta, Canada

UX strategy, service design, content strategy and agile PM advisor.

Senior UX Consultant

nForm

2018-4 - 2020-2 · 1 yr 11 mos

Edmonton, Canada Area

Senior consultant, digital/user experience designer, content strategy, information architecture and client relations.

Digital Strategist

University of Alberta

2017-4 - 2018-4 · 1 yr 1 mo

Edmonton, Canada Area

Leadership role in guiding content strategy for the University of Alberta website. Content planning, writing, editing, SEO and analytics, as well as strategy for the main web pages of the University of Alberta website, as well as strategy consulting with faculties and other initiatives. I have also helped transition our team to Basecamp for online project collaboration.

Digital Product Manager

AMA - Alberta Motor Association

2012-11 - 2017-2 · 4 yrs 4 mos

Edmonton, Canada Area

Strategic planning and development of online products. Also an evangelist for online products and services, as well as agile methodologies to develop those products in a meaningful way. Digital product manager for AMA Automotive and Roadside Assistance divisions, AMA Careers, and Bridgewater Bank. Responsible for the strategy, product roadmapping, execution, training and online success of those internal clients. Led and successfully launched the following major projects: • TowShop.ca online tow truck parts store (launched 2016) • AMA Rewards loyalty program tablets for program partners (2015 pilot program). -Winner of Edmonton ACE marketing award 2016 for our promo video • AMA Careers website (launched 2015): careers.ama.ab.ca • Redesigned Bridgwater Bank website (launched 2015): bridgewaterbank.ca • New main website for AMA (launched 2014): ama.ab.ca • Creation and launch of AMA’s internal social network (launched 2012). -"The Hub" won an IABC award in 2013 for our communication strategy, training and launch events. Regularly provided leadership to project teams and direction to IT, marketing and communications committees on digital strategic direction, and found opportunities to cross promote business priorities across channels. Also made regular recommendations on UX/UI optimization, online marketing opportunities, and mentored the adoption of SCRUM agile development.