Christopher Jones
Co-Founder | Creative Director & Digital Operations @ The Art Arcade
About
Senior e-commerce and marketplace operations lead with deep experience owning and optimizing large-scale product catalogs across Amazon and major online marketplaces. I specialize in catalog strategy, PDP optimization, A+ content, and operational systems that drive revenue, stability, and long-term growth. With a background in apparel production and graphic design, I bring a product-first and customer-driven approach to e-commerce. I translate real-world materials, fit, and customer expectations into clear, conversion-focused listings, and I’m trusted to take ownership of complex marketplace problems, from large-scale catalog optimization to time-sensitive issue resolution. Outside of full-time roles, I’m a co-founder of The Art Arcade, a charity-driven art showcase and silent auction presented annually at GCX (Gaming Community Expo). I lead creative direction and digital execution for the program, coordinating artists, branding, and in-person exhibition supported by a complementary digital auction experience in partnership with Rare Drop and St. Jude Children’s Research Hospital.
United States
San Diego
Internet
E-commerce Operations, Marketplace Operations, Production Operations, Graphic Design, Product Listing Optimization, Catalog Strategy, E-Commerce, E-commerce Optimization, Amazon Seller Central, Microsoft Excel, Search Engine Optimization (SEO)
Experience

Co-Founder | Creative Director & Digital Operations
Co-founded a charity-driven art showcase and digital auction presented annually at GCX (Gaming Community Expo) in Orlando, in partnership with Rare Drop, St. Jude Children’s Research Hospital, and St. Jude Play Live. - Led creative direction, branding, and visual identity across both in-person exhibition and digital auction experiences. - Recruited and coordinated two dozen artists, defined creative themes, managed timelines, and tracked submissions across approximately 200 unique pieces. - Built and operated a custom online auction house using Tiltify, managing item listings, descriptions, artist attribution, and archival content. - Coordinated with event organizers, nonprofit partners, and artists to deliver cohesive live events in 2024 and 2025. - Managed post-auction logistics including winner communication, handoff, and shipping. - Contributed to raising nearly $10,000 in support of St. Jude Children’s Research Hospital.

Senior E-Commerce Operations Lead
San Diego, CA
Owned day-to-day Amazon and marketplace operations for a high-volume apparel brand, serving as the primary operator responsible for catalog health, content quality, and platform stability. - Owned and optimized a large-scale Amazon catalog of approximately 2,000–4,000 active SKUs, serving as the sole owner of Amazon and Target catalog operations - Led listing creation, refinement, and optimization across PDP content, attributes, variations, and parent/child relationships to support conversion and reduce suppressions - Built and maintained A+ Content, comparison charts, size guides, infographics, and visual assets to improve clarity, customer expectations, and brand consistency - Managed catalog-related casework including product condition complaints, policy issues, suppressions, and reinstatements, often under time-sensitive conditions - Developed internal tools, spreadsheets, and automation workflows to accelerate listing creation, reduce errors, and improve operational efficiency - Coordinated with merchandising, production, and leadership teams on launches, seasonal updates, and inventory-aware catalog decisions - Acted as the internal Amazon subject-matter expert, trusted to diagnose, prioritize, and resolve high-impact marketplace issues

Founder | Creative & Production Lead
San Diego
Founder and operator of a boutique screen printing and apparel production studio, overseeing all creative, production, and operational aspects of the business. - Led end-to-end custom screen printing projects for schools, organizations, businesses, artists, and community groups, managing everything from client intake and design through production, quality control, and fulfillment - Created original artwork and production-ready designs, including manual color separation, halftones, and multi-color print setups using specialty inks - Executed short-run and multi-hundred unit print jobs with a reputation for reliability and fast turnaround, including frequent rush timelines - Built long-term, trust-based client relationships spanning 3–10+ years, supporting repeat work for educational institutions and local organizations - Managed pricing, invoicing, materials sourcing, quality assurance, and delivery, ensuring consistent output and customer satisfaction

E-Commerce & Graphic Design Lead
San Diego
Hybrid role spanning creative direction, ecommerce operations, and in-house apparel production for a direct-to-consumer brand operating primarily on Etsy during peak marketplace growth. - Led end-to-end ecommerce operations for a vertically integrated apparel business, owning product design, listings, pricing strategy, and marketplace optimization across a seasonal and year-round catalog - Designed all product graphics, branding, apparel designs, web assets, packaging, and promotional visuals, while continuously researching trends and competitor performance to guide new product launches - Managed and optimized product listings, titles, descriptions, variants, and FAQs to improve conversion, reduce customer issues, and set clear shipping and sizing expectations - Scaled seasonal demand to peak volumes of approximately 200–400 units per day during holiday sales windows, coordinating production, fulfillment, and shipping logistics to maintain fast turnaround - Leveraged in-house screen printing to create a pricing and fulfillment advantage, optimizing shipping methods, costs, and workflows to remain competitive during high-volume periods - Supported customer experience and issue resolution as needed, collaborating closely with fulfillment and customer service to maintain quality and consistency during peak demand

Visual Coordinator – Marching Band
San Diego, CA
Led visual instruction and coordination for a competitive high school marching band program, supporting both performance execution and student leadership development. - Executed and refined pre-set visual programs for performances and competitions, collaborating with drill writers to adapt choreography and visual moments to student strengths and performance realities - Coordinated and instructed ensembles ranging from approximately 35 to 150 students, maintaining consistency, clarity, and performance standards across changing group sizes - Trained and mentored section leaders, setting expectations and providing ongoing feedback to support student growth and ensemble cohesion - Planned and ran rehearsals, clinics, and performance prep on tight timelines tied to football games, competitions, and community events - Balanced long-term instructional planning with real-time adjustments, maintaining calm, focus, and momentum in high-pressure performance environments

Production Manager
San Diego, CA
Managed day-to-day screen printing production operations, balancing quality, efficiency, and delivery timelines in a small apparel manufacturing environment. - Oversaw print scheduling, workflow prioritization, and hands-on production to meet deadlines without compromising quality - Maintained print standards across materials, inks, and multi-color jobs, troubleshooting issues and optimizing output as needed - Supported production planning and coordination within a small team, reinforcing process discipline and consistency
Christopher Jones's Contact Information
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