Christophe R.

• Responsible for the meet and greet, sales, financing and warranty of new and used vehicle sales • Set and attain sales goals of New Vehicle Sales Department • Maintain high Customer Satisfaction standings • Greet customer and determine type of vehicle desired • Explain features and demonstrate operation of vehicle in showroom or on road • Suggest optional equipment for customer to purchase • Compute and quote sales price, including tax, trade-in allowance, and discount • Complete paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract • Arrange for delivery and registration of vehicle • Research availability of models and optional equipment • Engage in business development • Address customer concerns • Provide quality customer service and offer the customer the right product • Achieve individual sales goals and customer service goals

• Responsible for strategic planning and development of the company (market positioning, competitor survey, etc.) • Project management and leadership skills • Define and implement corporate Marketing strategies and tactical actions • Plan, develop, and implement strategies for generating revenues for the company • Manage the entire spectrum of creating and delivering innovative products for the marketplace. Plan and promote growth, capitalize on opportunities and minimize risks • Represent the business to internal and external audiences in a strong, positive image • Set the vision • Monitor key trends and pivot accordingly • Sell and close deals • Increase website traffic • Increase rankings on the search engines for targeted keyword phrases • Create high quality content in various formats: blog posts, videos... • Become an expert in communicating effectively with the target market • Recruit and manage team of freelancers as needed to reach objectives • Perform competitive analysis on content topics and trends, and stay on top of business trends for new and timely content ideas • Apply SEO best practices in the development of website content that feature strong keyword usage and are highly relevant to potential search queries • Ensure all content is on-brand, consistent in style, quality, and tone of voice • Optimize content for search and user experience across all channels including online, social media, and email

• Responsible for strategic planning and development of the company (market positioning, competitor survey, etc.) • Project management and leadership skills • Define and implement corporate Marketing strategies and tactical actions • Plan, develop, and implement strategies for generating revenues for the company • Manage the entire spectrum of creating and delivering innovative products for the marketplace. Plan and promote growth, capitalize on opportunities and minimize risks • Represent the business to internal and external audiences in a strong, positive image • Set the vision • Monitor key trends and pivot accordingly • Sell and close deals • Increase website traffic • Increase rankings on the search engines for targeted keyword phrases • Create high quality content in various formats: blog posts, videos... • Become an expert in communicating effectively with the target market • Recruit and manage team of freelancers as needed to reach objectives • Perform competitive analysis on content topics and trends, and stay on top of business trends for new and timely content ideas • Apply SEO best practices in the development of website content that feature strong keyword usage and are highly relevant to potential search queries • Ensure all content is on-brand, consistent in style, quality, and tone of voice • Optimize content for search and user experience across all channels including online, social media, and email

• Responsible for the meet and greet, sales, financing and warranty of new and used vehicle sales • Set and attain sales goals of New Vehicle Sales Department • Maintain high Customer Satisfaction standings • Greet customer and determine type of vehicle desired • Explain features and demonstrate operation of vehicle in showroom or on road • Suggest optional equipment for customer to purchase • Compute and quote sales price, including tax, trade-in allowance, and discount • Complete paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract • Arrange for delivery and registration of vehicle • Research availability of models and optional equipment • Engage in business development • Address customer concerns • Provide quality customer service and offer the customer the right product • Achieve individual sales goals and customer service goals

• Handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines with particular attention to detail • Provide a quality product and customer service experience that delivers total customer satisfaction • Respond positively and quickly to customer concerns • Correct potential problems before they affect customers • Hire high quality people who demonstrate and ensure consistent customer satisfaction • Maximize financial performance and profit. • Develop and execute the business plan (key elements include: fiscal responsibilities, manpower planning and local restaurant marketing) for the retail store • Achieve results by planning, communicating, delegating and following up • Identify and develop local retail marketing strategies to maximize sales • Ensure all areas of the retail are constantly maintained for cleanliness • Achieve service, financial, and human resource goals

• Handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines with particular attention to detail • Provide a quality product and customer service experience that delivers total customer satisfaction • Respond positively and quickly to customer concerns • Correct potential problems before they affect customers • Hire high quality people who demonstrate and ensure consistent customer satisfaction • Maximize financial performance and profit. • Develop and execute the business plan (key elements include: fiscal responsibilities, manpower planning and local restaurant marketing) for the restaurant • Achieve results by planning, communicating, delegating and following up • Identify and develop local restaurant marketing strategies to maximize sales • Ensure all areas of the restaurant are constantly maintained for cleanliness • Achieve service, financial, and human resource goals set forth by the owner

• Responsible for the meet and greet, sales, financing and warranty of new and used vehicle sales • Set and attain sales goals of New Vehicle Sales Department • Maintain high Customer Satisfaction standings • Greet customer and determine type of vehicle desired • Explain features and demonstrate operation of vehicle in showroom or on road • Suggest optional equipment for customer to purchase • Compute and quote sales price, including tax, trade-in allowance, and discount • Complete paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract • Arrange for delivery and registration of vehicle • Research availability of models and optional equipment • Engage in business development • Address customer concerns • Provide quality customer service and offer the customer the right product • Achieve individual sales goals and customer service goals

Paris, France - June 2005

Preston, England - June 2004