Christopher Vasquez

Lead and support operations in a 1M sq ft warehouse, successfully processing over 100,000 units daily. Ensure a safe, inclusive, and positive work culture by overseeing the performance of Area Managers and leading hourly team members. Enable Area Managers in their professional development to foster continuous growth and enhance knowledge of the business and customer support. Promote professional growth through frequent grow connects with salaried leaders. Collaborate with multiple department leaders ensuring seamless communication within operations, Increase department efficiency through process improvement and innovation. Implement metrics for accountability in areas of quality and productivity, enhancing efficiency. Meet business expectation(s) by setting challenging and achievable department goals. Plan and execute GEMBA walks for multiple facets to positively affect change for multiple departments. Drive alignment in multiple areas to have consistent communication on direction of Safety, Lean, Performance, Attendance, and Service Level Agreement Compile, enter data, and report on Weekly Business Review with Senior Operations team. Procure, manage, and maintain corrugate and various supplies inventory for business unit. Serve as back-up Production Controller (Demand Planner) during peak season(s). Deliver presentations at internal job fairs and new-hire onboarding at multiple hiring events. Proficiently apply Lean, Kaizen, and 4DX methodology.

Responsible for overall exclusive North American supply chain management of aquatics systems and animal habitats for Petco, PetSmart, and other regional pet supply stores. Managed entire order cycle to enhance business development and ensure sustainability and customer satisfaction. Maintained organization and monitored storage and distribution of goods, as well as cycle count of inventory. Secured and scheduled containers from overseas factories in Europe and monitored shipping routes for delivery and receipt of goods. Scheduled outbound freight with multiple carriers and freight brokerage companies. Tracked in/outbound freight to ensure timely deliveries. Maintained all records of in/outbound freight and communicated all movement with operation directors in the US and UK. Prepared shipping documents (commercial invoices, purchase orders and bills of lading). Continually examined freight costs and efficiency. Met cost, productivity, accuracy, and timeliness targets. Maintained metrics and analyze data to assess performance and implement improvements. Coordinated with sales and customer service teams to meet client expectations and to collectively resolve quality issues (including damages, freight claims, shipment delays). Supervised, coached and trained warehouse/shipping-receiving staff. Maintained clean and safe working environment.

Oversaw the entire operation of receiving, quality inspection, and distribution of handbags in a 200,000 square foot warehouse. Ensured safety and optimal performance of personnel, and that all proven practices were aligned with the company’s mission and vision. Executed strategies for time and cost-effective methods to drive merchandise flow. Adhered to customer routing guidelines and met expectations of delivery deadlines through EDI, local consolidators, couriers, and e-commerce. Analyzed KPI data for process improvement to meet operational goals. Maintained a safe and efficient floor plan, and performed cycle counts of merchandise and shipping supplies. Scheduled inbound import containers from the ports, outbound customer freight, reviewed and approved freight charges, customer/factory chargebacks, equipment maintenance, and negotiated vendor contracts. Personnel management responsibilities included onboarding, coaching, training and development, providing safety and team building exercises, and taking corrective disciplinary action as needed. Developed staff schedules, monitored work hours, maintained labor budget, and processed payroll for regular employees, as well as up to 200 temporary staff during various seasonal times. Coordinated collaborated with all other departments (imports, finance, customer service, sales) as needed.

Supervised team of 20 staff in a third-party logistics warehouse. Oversaw daily case and pallet/pick and shipping of finished goods to ten US distribution centers, including Costco, Walmart, and Trader Joe’s. Managed receiving of all material and designated locations for storage as well as outbound trailers and containers. Monitored all and reconciled miscellaneous inventory discrepancies, and coordinated and supervised daily, weekly, and monthly physical inventory procedures. Operated forklift and pallet jack to unload and stage material for production and storage. Managed maintenance schedule for forklift and flatbed truck to ensure safe operation of vehicles. Created and maintained staff schedule to meet the needs of warehouse efficiency. Coordinated warehouse move to new facility and was executed over the course of two weeks.

Responsible for management of all slab, remnant and sink inventory of 10,000 sq. ft. warehouse. Developed knowledge in a multitude of product material variants and quality industry standards for finished product to be installed in commercial and residential units. Implemented new processes and SOPs for receiving, staging and storage of material for production, as well as physical inventory and storage for future projects. Inspected and maintained quality and integrity of all material while being stored and safely handled for pre-production. Coordinated with sales and production teams to create and maintain daily, weekly, and monthly material pickup schedules, and responded to frequent changes and updates. Ran inventory and production reports to ensure order fulfillment was met. Monitored workload volume for efficient output. Reported issues to general manager and shop fabrication supervisor to provide solutions when possible. Ensured production turn-around times were met in accordance with company GMPs. Drove flatbed truck for material pickup from vendors. Operated forklift to unload and stage material for production and storage. Managed maintenance schedule for forklift and flatbed truck. Managed recycling of waste material and coordinated pickup schedule with recycling company as well as propane and flat bar inventory. Assisted shop production supervisor in quality inspection of finished product for install. Maintained warehouse conditions as a safe working environment.

Was responsible for the development and implementation of a comprehensive membership marketing plan to support acquisition and retention, as well healthy living programs and group exercise classes. Supervisory responsibilities included staff recruitment, training, and evaluation of 50 plus employees in three different departments. Other key responsibilities included: management of new members, registration, record keeping and quality service, annual fundraising, budget development, and fiscal management. Was also responsible for safety and transportation departments, meeting all OSHA & DOT compliance regulations, staff safety training, and record keeping for annual audit. Also served as operations manager of the entire facility three times per week.

Maintained slab inventory, coordinated transportation for installation projects, visited construction sites for quality assurance, and supervised 25+ employees in the fabrication shop. Ran inventory and production reports to ensure order fulfillment was met. Inspected raw material prior to, as well as during and after fabrication process of granite kitchen counter-tops and other related products for customer specifications, mainly major Las Vegas Casinos, resorts, and retail businesses. . Ensured production turn-around times were met in accordance with company GMPs. Reported all discrepancies to company president to seek resolve in meeting customer deadlines. Managed maintenance schedule for forklift and flatbed truck. . Maintained warehouse conditions as a safe working environment.

Managed inbound and outbound shipment shuttles to and from distribution centers based on required master production schedules Used W.S.M AS-400 and Oracle for all warehouse and production transactions including purchase orders, holds, spoils, damaged goods, and the updating for closed production runs. Managed warehouse inventory as well as H.A.C.C.P and G.M.P logs for finished product storage. Monitored all miscellaneous inventory discrepancies, reconciled inventory and coordinated monthly physical inventory procedures. Responsible for daily scheduling of warehouse personal ensuring proper staffing to be meet cost effective productivity expectations without compromising quality of finished goods. Coached seasonal warehouse personnel, delegated duties and responsibilities to 12 or more employees. Conducted daily pre-shift meetings to set daily employee expectations. Provided continual necessary training and guidance for new and continuing team members. Managed backline C.I.P processes and assisted production sanitation process. Disassembled, sanitized and reassembled all required equipment (conveyor belts, blast freezers, pasteurizing silos, mixing silos). Member of quality assurance team of finished goods, safety team for process improvement, and was a certified forklift instructor

Dean's List - Three Years