
cssgb christopher summers
vice president
About
Senior Program Manager/Director with fifteen years’ experience in program management (Information Technologies, Operations, Clinical Processes/Systems, and Revenue Processes/Systems), client relations management (CRM), strategy development, application management and rationalization, application implementations and upgrades, enterprise change management, process reengineering, process improvement (Six Sigma/Lean/ITIL), and delivery management ◊ Highly skilled in aligning program and project initiatives with enterprise strategies ◊ Proven ability to manage large cross functional teams and multiple projects ◊ Recognized for maintaining high levels of operational excellence and savings through operational improvement ◊ Managed merger/acquisition and transition change management programs in the healthcare, insurance, and professional services industries.
united states
dallas
information technology and services
process improvement, healthcare information technology, healthcare, leadership, project management, emr, business process improvement, healthcare consulting, vendor management, program management, strategy, informatics, change management, cross functional team leadership, healthcare information technology, operations management, consulting, health information exchange, electronic medical record, integration, healthcare management, crm, cerner, customer relationship management, healthcare industry, strategic planning, training, enterprise software, business analysis, performance improvement, software implementation, team building, sdlc, business development, progam management, quality auditing, p&l management, p&l forecasting, p&l analysis, data warehousing, executive management, pmp, ca clarity, revenue cycle management, clinical data management, management consulting
Experience

vice president
mcmodal

revenue cycle program manager
ettain group

manager, program management
mckesson provider technologies

national applications manager-revenue cycle
catholic health initiatives
* Application Portfolio Management, Implementations, Compliance, Audit, Mergers, & Acquisitions * Responsible for revenue cycle application maintenance, project management, and compliance initiatives within assigned region * IT Revenue Cycle Program Management/Project Management o IT Revenue Cycle Integrated Implementations Lead Cerner/McKesson STAR * National IT Revenue Capture and Recovery Initiatives o Managed CDM Cleanup, Coding, and Billing Revenue Improvement Projects o Developed and Implemented Bad Debt Recovery and Market Process Reviews o Managed Reconciliation and Charge Entry IT Process Reviews * Application Rationalization o Lead Market Contract Reviews, Decommissioning Projects, and Archiving Projects * Merger/Acquisition Activities o IT Revenue Cycle Lead for Workforce Assessment, Application Assessment, and Support Assessment o Developed and Implemented Strategy for National Application Standardization * Security Audit/Compliance o Developed and Implemented National Policy, and IT Processes o Lead Internal/External IT Audits

partner, vice president
radiant pm/radiant recruiting
* Engagement and Program Management Operations * Responsible for all IT Implementations and Consulting * Responsible for P&L and Forecasting responsibilities for IT and PM divisions * Responsible for Corporate and Project Audit & Compliance Initiatives * Examples of Programs/Projects o IT Application Implementations o Large-scale Staff Augmentation Projects o Six Sigma Projects o Revenue Cycle and Clinical Process Assessment and Implementation Projects o IT Application Rationalizations o Acquisition/Merger Consulting o PMO Development and Implementation Including Policies, Procedures, KPI Targets, and Staff Development

associate director,-revenue cycle
unitedhealth group
* Program and Project Management Advisor * Revenue Cycle Standards Advisor * Manage and perform assessments to review the impact of new technologies on specific workflow and identify the associated system remediation, workflow redesign, and education needs * Manage and perform assessments to identify potential performance improvement opportunities and make recommendations to clients on standardization including integrating of new processes and best practices into workflow * Manage and perform revenue cycle turnaround, redesign planning, and implementation o Provide subject matter expertise to clients which includes: Patient Access (scheduling, preregistration, insurance verification, and financial counseling) Patient Financial Services (charge capture, prebilling, billing, follow-up, cash posting, and account resolution) Decision support and analytics Revenue cycle analytics and reporting Revenue cycle and clinical process integration
Education
university of north texas
North Texas University, Denton TX BAAS, Applied Technology & Performance Improvement
cssgb christopher summers's Contact Information
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