Christopher Stedman

Sunspeed is your trusted partner for physical IT services. We support the entire physical IT lifecycle, from hardware deployments to managing "move & change" projects to asset disposal Our services include • IT Relocations • Technical Logistics • IT Engineering • Asset Disposal • Technical cleaning • IT Storage and staging

Communicating with blue chip clients to understand their needs and explain product value. Building relationships with clients based on trust and respect. Collaborating with internal departments to facilitate client need fulfillment. Collecting and analyzing data to learn more about consumer behavior. Keeping accurate records pertaining to inventory and account notes. Maintaining updated knowledge of company products and services. Resolving complaints and preventing additional issues by improving processes. Identifying industry trends. Ensuring the compliance of the customers' needs and wishes as well as of their time schedule Acting as a client advocate with a focus on improving the buyer experience. Attendance of meetings with the key accounts and presentation of current offers

Present new products and services and enhance existing relationships. Work with technical staff and other internal colleagues to meet customer needs. Arrange and participate in internal and external client debriefs. Strong communication and IT fluency Creative talents and the ability to solve tough problems In-depth knowledge of the industry and its current events The ability to handle pressure and meet deadlines Skill in prioritizing and triaging obligations Attention to detail Excellent time management and organisation

Aviation Import/export agent Handling key account movements equating 60% of department profit Supervising aircraft engine movements Obtaining new customers and maintaining current relationship Streamlining and cost reducing department procedures

Aviation import/export air/sea agent Duties as above but in addition arranging sea freight

Aviation Air Import/Export agent Managing Key accounts from collection to invoicing Handling aircraft engines Completing KPI reports Liaising direct with customers/overseas agents