Christopher Springer

Senior Account Manager ● Generated an average of $500,000 in annual revenue through effective inbound and outbound sales strategies helping the company grow by 13%. ● Top Account Manager on the team at developing and maintaining strong customer relationships to drive repeat business and referrals for team building and training services. ● Expertly managed a robust sales pipeline using CRM software, tracking and moving prospects through the sales funnel with a closing ratio above 40%. ● Leveraged Google Suite and Zoom to facilitate virtual meetings and presentations with clients. ● Contributed engaging blog content and case studies to support the company's thought leadership and content marketing efforts, email marketing. Learning & Development Trainer ● Designed and delivered highly engaging, interactive training programs tailored to diverse learning styles and needs. ● Utilized a variety of instructional methods and facilitation techniques to maximize knowledge retention and skill development. ● Entertained and energized groups of 8 to 700 people during team building events which fostered collaboration and camaraderie. ● Collaborated with charities, event venues, and hotel staff to ensure seamless execution of training programs and team building activities. ● Taught essential business skills such as communication, leadership, culture building, and public speaking.

Responsible for the jewelry, staff security and safety. Transport merchandise to customers. Check camera functions via CCTV, file incidents in APIS, uphold standards, conduct audits. Stand guard and greet customers at the door. Communicate directly with store management.

Sales and Marketing for a non-profit. Worked with local retail partners to ensure event success. Trained new hires on sales systems. Interviewed potential new hires.

In this position I was Custodian of Postal Effects(COPE) and an inventory manager responsible for incoming material, expired parts, hazmat, and inventory of millions of dollars worth of equipment. In both Postal and the Stores Division I became the Leading Petty Officer where I managed a team of 20 people.