Christopher S. Wilson, M.Sc. PMP, TOGAF, LSSGB

Vice President of Business Development for the Energy and Utilities industry. Eyecast is an innovative organization that provides scalable, AI enabled private cloud video surveillance (optical and thermal imaging) for critical infrastructure.

If your organization needs assistance with the following services: • Strategic alignment • Organizational and cultural alignment • Governance structures • Vendor and change management • Product and risk management • Process and cost optimization • Research and development • Digital transformation • CRM software development • Business continuity and disaster recovery • Enterprise architecture • Project and portfolio management • Audiovisual and event stage design • Emergency, Call Center and cyber response operations center build out. We can align your specific business need with the appropriate technology stack.

- Evaluate disruptive technology solutions for organizational business value and application across the enterprise. - Collaborate with Executive Leadership, Business Partners and Technology Stakeholders to define business requirements for complex systems development and gain buy-in for all architecture plans. - Provide architectural consulting expertise, direction and assistance across multiple technology areas to Senior Management, Business Partners, Analysts, and Architects. - Document and develop in-depth knowledge of company’s existing IT architecture/infrastructure, and technology portfolio. - Develop, document, communicate and enforce technology standards policy. - Recommend, document and communicate multi-year plans for IT investments including analysis of cost reduction opportunities. - Build and maintain multi-year strategic IT roadmap ensuring alignment with electric industry direction, company strategic business plans, IT industry direction and technology innovation. - Provide technical and operational oversight on Contact Center programs and projects - IT Programs Manager for Contact Center projects (Delivery, Operations and Support) - Manage the Salesforce.com Center of Excellence program for NextEra IT.

- Collaborate with Senior Management, Business Customers and Technology Stakeholders to define business requirements for complex systems development and gain buy-in for all architecture plans. - Provide architectural consulting expertise, direction and assistance across multiple technology areas to Senior Management, Business Customers, Analysts, and Architects. - Document and develop in-depth knowledge of company’s existing IT architecture/infrastructure, and technology portfolio. - Develop, document, communicate and enforce technology standards policy. - Recommend, document and communicate multi-year plans for IT investments including analysis of cost reduction opportunities. - Build and maintain multi-year strategic IT roadmap ensuring alignment with electric industry direction, company strategic business plans, IT industry direction and technology innovation. - Customer Service Innovation Center leader working with senior management team to evaluate new technologies for business value including; Cisco Contact Center, AWS,IBM Cloud, Artificial Intelligence, CRM, Mobility, SIP and Multimedia. - Provide technical and operational oversight on Contact Center programs and projects

- Oversee and manage infrastructure, application and process/integration projects for Information Technology. - Work across multiple IT groups to define solutions for infrastructure services and process deployment. - Support mergers/acquisitions projects and efforts such as deployment of infrastructure to support of new site, and responsible for developing, implementing and enforcing policies, standards and methodologies. - Aid in the negotiation of contracts and contractual changes, and coordinate preparations of proposals, plans, specifications, and financial conditions of contracts. - Responsible for contract administration and service level measurements; ensure adherence to master plans and schedules, and manage professional employees (project managers, technical staff and/or analyst staff ) and third party or outsourcing providers. - Responsible for performance and results of a team of five PMs with up to 20 resource span of control. (Assign personnel to various projects and direct their activities); responsible for customer relations and communications (with other groups and vendors) within own discipline or function, and oversee information systems personnel administration, including selection, training and personnel development. - Derived 10% cost reduction in assigned high value programs.

- Develop full scale project plans, associated communications and risk management plans / documents with feedback from all stakeholders. - Drive, create, refine and manage project scope with stakeholders. - Estimate the resources and participants needed to achieve project goals. Coordinate the identification and sourcing of internal and external resources needed for the project. - Proactively manage changes in project scope, identify potential crisis and device contingency plan. - Ensure that issues and risks are properly mitigated/managed, escalated and resolved. - Define project success criteria and disseminate them to involved parties through the project life cycle. - Track and report on project milestones, deliverables and overall progress. - Build, develop and grow business relationships vital to the success of the project. - Ensure financial tracking and provide regular status on current spend alignment with project timeline and resources. - Derived 15% cost reduction in assigned high value project portfolio.

- Lead functional project development and support team of 15 people reporting to program manager - Collaborate with project managers and project sponsors to determine project scope and vision. Clearly identify project stakeholders and establish user classes, as well as their characteristics. - Conduct interviews and product analysis to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. - Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team. - Analyze, prioritize and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. - Identify and establish scope and parameters of requirements analysis in order to define impact, outcome criteria, and measure-taking actions. - Y2K Project Manager for contact center mitigation.

Our top-ranked Chapman Graduate School of Business in the College of Business at Florida International University delivers a unique Master of Science in Information Systems (MSIS) program, a graduate Information Systems and Technology program designed with guidance from the top IT professionals and CIOs in South Florida. The courses are taught by world-renowned faculty. Students can choose various career IT paths such as project manager, e-commerce developer, systems analyst and designer, network and security administrator, business intelligence analyst, IT manager, CIO, and database architect. (Excerpt http://business.fiu.edu/chapman/msmis/index.cfm#main)

In 1964, what was then called Nova University was chartered as a graduate institution in the physical and social sciences. Over time, NSU added programs in law, education, business, psychology, computer science, and oceanography, and, in 1972, introduced its first off-campus course of study, in education. Soon, NSU became nationally recognized for its innovative distance learning programs.