christopher grenier

client service manager trainee

About

I am currently a Client Service Manager Trainee within the environmental practice area of Arthur J. Gallagher & Co., a global insurance brokerage and risk management services firm. Having graduated from the University of Illinois at Urbana-Champaign with a double major in economics and earth, society & environmental sustainability, I pursued this career path so I could blend my two fields of study into something that encourages advancement in the world. Whether it be for small individual businesses or organizations that span across nations and around the globe, I seek to apply my passion for creative problem solving to continuously help these organizations innovate and grow by managing their burden of risk. My lifetime goal is to continuously improve myself and remain a valuable contributor to any organization and to those it serves.

Country

united states

City

chicago

Industry

insurance

Skill

statistical data analysis, sql, r, economic forecasting, eviews, research, sales, sustainable development, arcgis, microsoft office, economics, econometrics, economic law, environmental policy, environmental insurance, commercial insurance, environmental science, client service, insurance brokerage, applied epic, creative problem solving, strategic planning, public speaking, networking, interpersonal communication, workplace writing, leadership, teamwork, time management, environmental insurance brokerage, environmental communications, development economics, environmental economics, geospatial modeling, earth science

Experience

client service manager trainee

arthur j. gallagher & co.

2018-5 - Present · 8 yrs 5 mos

brokerage intern

arthur j. gallagher & co.

2017-6 - 2017-8 · 3 mos

server

lake forest club

2016-5 - 2016-8 · 4 mos

I provided service to the members of the private Lake Forest Club.

solar energy engagement intern

urbana public works department

2016-2 - 2016-5 · 4 mos

I interfaced with the community and developed public awareness strategies to boost participation in Solar Urbana-Champaign, a group purchasing program for commercial and residential solar panels. My responsibilities included writing and scheduling online press releases, conducting targeted business and residential community outreach through print collateral, and engaging in telephone and email campaigns. I was recognized for helping exceed the 250-kW enrollment milestone one month ahead of schedule.

porter

karl knauz bmw

2015-5 - 2015-8 · 4 mos

I was trusted to handle the transit of high-value vehicles and to ensure customer service interactions were concluded to customers’ expectations. I occasionally directed the porter team on improvement projects around the workplace, and identified employee safety concerns and worked with management to resolve them.

cashier

karl knauz bmw

2013-8 - 2014-8 · 1 yr 1 mo

I was responsible for service transactions including repair orders and invoices amounting to a daily average of roughly $60,000. While working this position, I gained direct customer service experience and developed customer interaction skills.