Christopher Garcia

Christopher Garcia

Customer Care & Logistics Manager @ CompuCycle Inc.

About

With over a decade of professional experience, I currently serve as the Customer Care & Logistics Manager at CompuCycle, a certified ITAD processor. I bring a collaborative approach to our team and contribute diverse perspectives to support CompuCycle's commitment to sustainability and innovation. At CompuCycle, I oversee end-to-end customer care and logistics operations, including client onboarding, route optimization, and compliance with certifications like R2v3, e-Stewards, ISO 9001, ISO 14001, and ISO 45001 standards for quality management, environmental management, and occupational health and safety, respectively. My expertise spans CRM management and cross-functional collaboration, enabling our organization to deliver seamless, secure IT asset management services. Working closely with teams, I ensure operations meet data security and environmental standards while enhancing customer satisfaction.

Country

-

City

United States

Industry

Computer Software

Skill

-

Experience

CompuCycle Inc.

Customer Care & Logistics Manager

CompuCycle Inc.

LinkedIn
2023-7 - Present · 3 yrs 3 mos

Houston, Texas, United States

Oversee end-to-end customer experience and logistics operations at CompuCycle, an R2v3, e-Stewards, and ISO 9001, 14001, and 45001 certified ITAD processor. Experienced in client onboarding, nationwide pickup coordination, route optimization, and ensuring full compliance with data destruction and environmental standards. Skilled in CRM management, reporting, and cross-functional collaboration to deliver secure, efficient IT asset disposition services.

Apple

Technical Support Expert

Apple

LinkedIn
2015-7 - Present · 11 yrs 3 mos

Performed advanced diagnostics and repairs on iOS and macOS devices, specializing in hardware assessments, system restores, and component-level replacements. Used Apple’s internal tools to ensure service accuracy, data integrity, and adherence to repair standards. Provided technical consultations to customers and employees, translating complex issues into clear solutions.

Education

Houston City College

Houston City College

LinkedIn
2018 - 2022 · 4 yrs

Christopher Garcia's Contact Information

Email

******@***.com

Phone

(**) *** ****

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