Christopher Burch, MSITM, CAHIMS

Joy Division Consulting is my private consulting business, focused on helping small and medium sized businesses get their tech stacks under control. Projects include transitioning to new platforms, finding short and long term development partners and doing some systems administration for clients. Have helped many companies over the years turn a complicated tech position, into a more business friendly and streamlined solution for their needs.

As the Director Of Information Systems with OnSite Care, we were acquired by CareATC and I moved to a part-time role to help with the transition process. I still maintain all data analytics for OnSite Care Clinics and have successfully migrated multiple work sites to a new network and computer infrastructure for the new company.

As the Director of Information Systems with OnSite Care, I am responsible for all IT projects and vendor relationships regarding any information system in use, not already managed by our parent company. I am also in charge of all data analytics. As the director of data analytics for OSC, I was able to completely revamp monthly, quarterly and annual client reports, turning what was a 2-3 week process into a 2-3 day process for delivery. Also produce regular analytics for both client and internal use.

As the Sr Director of Information Systems, I helped turn the division from losing $250k a month to making a profit of over $20,000,000 in just 2 years. As part of the executive team, I was responsible for all IT Management and Software Development. Maintained BI tools, multiple software programs and multiple development and help desk teams.

As director of client services, I am responsible for all client satisfaction. I manage testing, help guide product and business development, and create one of the best environments to work in today.

Responsible for all client relations and satisfaction. Managing new customer installations and overall customer interaction. Manage testing and guide software development and business decisions at an executive level.

As Director of Marketing, I was responsible for running the overall marketing engine of ChartLogic. Successfully improved overall website lead generation by 600% month over month. Assisted sales team in business growth. Managed a team creating daily content on a website. Oversaw large trade show participation.

As a channel sales manager, I was responsible for managing strategic partnerships. Additional I manage an inside sales team and am responsible for the team maintaining a monthly quota of their own, while supporting territory managers. Also a part of our enterprise sales team, specializing in sales of $150,000 +. Provided medical practice consulting and technical expertise to assist in closing large sales.

As a project manager I was responsible for managing 2 separate product lines. I had multiple direct reports that I managed in addition to every client order for both products. Advanced knowledge of medical office work flow and billing was a requirement, as well as business to business relationships. Responsible for maintaining accurate target dates for budget planning and assist with the sales process where needed. Also required to be a working manager, meaning I trained and managed some clients directly.