Christopher Brandsema

Followed procedures for safe food preparation, assembly and presentation; coordinated scheduling with team members to ensure seamless service; maintained high standards of customer service during high-volume, fast-paced operations Checked kitchen staff met preparation, portioning and presentation standards. Handled business management tasks and inventory ordering. Managed kitchen staff and coordinated food orders. Brought in new business by creating specialty dishes and capitalizing on marketing opportunities. Hired and trained food service staff on policies and procedures of company. Improved team knowledge and abilities by training each in proper procedures and standards.

Effective task delegation and team management during peak volume hours Handled sensitive situations involving dissatisfied customers by offering personalized solutions tailored towards their unique needs. Provided coaching sessions for employees struggling to meet performance targets or needing additional support. Managed customer service teams to ensure efficient and effective resolution of client issues. Trained employees by providing performance feedback and coaching in service techniques. Built a strong positive work environment and morale among team