Christopher A. Patterson

• Led the Technology line of business inclusion and belonging-based programs and initiatives for approximately 40k employees globally, in close collaboration with senior stakeholders, guiding strategy, implementation, and execution to ensure alignment with enterprise and line of business goals while fostering engagement, commitment, and shared ownership at all levels • Reviewed strategic approaches and assessed the effectiveness of support functions (i.e. ERGs, Inclusion Councils, talent programs, etc..) and business performance by leveraging key metrics and data-driven insights to drive continuous improvement, informed decision-making and providing recommendations • Collaborated with other HR key partners to plan and execute inclusion and belonging-based programs, services and initiatives across the entire Technology line of business and lead change management exercises if necessary to ensure alignment to overall goals • Identified and established key metrics to drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate • Supported and provided guidance to the ERGs and Inclusion Councils from ideation to execution of their inclusion and belonging-based initiatives • Created and led inclusion-based training to enhance awareness and close the knowledge gap of Technology employees • Collaborated with members of the business execution team and team leaders to ideate, and share best practices across the different lines of business in the bank to ensure continuity in approaches and messaging

• Managed and drove the DE&I strategy and objectives for the EMEA region (approximately 2k employees), ensuring alignment with the enterprise and ensured buy-in, engagement and commitment at all levels • Participated in “Global DEI Community of Practice” with DEI consultants from India/Philippians, Asia-Pacific, Canada – Latin America and the US to align the firms DEI strategy across the global landscape, share best practices, identify needs and recommend solutions • Led DE&I strategy and advised senior stakeholders in EMEA and the US, offering best-practice guidance that enhanced people processes, shaped culture and behaviours, and supported broader commercial and strategic objectives • Collaborated with HR, Inclusion Council, Learning & Development, and Data Analytics teams to drive firm’s strategic commitments to meet “Women in Finance” Charter (UK and Ireland) and “Race-At-Work” Charter commitments such as launching of the employee self-identification campaign • Cultivated the firm’s brand through the formation of external partnerships with organizations such as Involve, Black British Business Awards, and across the financial sector with collaborations with the likes of Bloomberg and JPMorgan • Provided leadership, expert knowledge and support to broader HR, Compliance, and Risk teams around DE&I-related regulations in UK and the EU • Created and facilitated DEI-related training around topics such as microaggression and bias across multiple lines of business • Collaborated with members of the business execution team and team leaders to ideate, and share best practices across the different lines of business in the bank to ensure continuity in approaches and messaging

• Ensured adherence to corporate compliance processes by working closely with EMEA Central Compliance and the EMEA Control Room to support the effective and timely execution of the compliance program • Led partnership with US Enterprise Functions Compliance, EMEA Regional Enterprise Functions and international senior leadership to ensure compliance program was suitable and fit for purpose • Collaborated with US compliance partners to identify and escalate program deficiencies to compliance management while driving strategic initiatives to address gaps and enhance overall compliance effectiveness • Managed, reviewed and documented regulatory controls in respect of EMEA CIB Markets and in accordance with enterprise-wide compliance program standards and risk management tool ensuring the appropriate control ownership • Identified regulatory risk and recommended improvements to the risk control environment across multiple European jurisdictions, legal entities and lines of business • Supported the EMEA Head of Markets & Enterprise Functions Compliance in preparing management reporting for boards and other committees as required and with assistance with key regulatory projects and initiatives as directed • Assisted in the management of internal and external audit and regulatory examinations

• Developed, implemented and maintained the compliance and risk infrastructure in the UK and EMEA region to accommodate applicable legal and regulatory requirements for company and line of business policies to identify, assess and mitigate compliance and operational risks • Tested strategies and methodologies; analyzed and evaluated the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls; advised management on risk ratings and evaluated ratings against established policy standards • Collaborated with senior management and assisted with adhering to UK and EMEA regional regulatory inquiries, regulatory changes, licensing, ongoing conduct and reporting requirements • Led the local response to compliance monitoring and testing initiatives, internal audits and external regulatory exams • Represented EMEA CIB Compliance Markets Advisory in various forums, working groups/work streams addressing new initiatives and areas of concerns such as operational risk champion forum, technology buildout working groups, and major compliance requirement work streams • Analysed and communicated information concerning regulatory developments and business/operational issues impacting the company (i.e. change to systems, controls, governance structures, policies or procedures), in EMEA and reported to international senior management the impact assessment • Developed and delivered compliance training to 200+ market/trading employees to enhance awareness and knowledge of applicable laws and regulatory requirements and enterprise or business line policies and procedures

• Led and performed regulatory reviews and generated reports on a monthly, quarterly, and semi-annual basis on specific subject matters, such as debt, syndicate activities, due diligence/deal files, pitch book, prospectus delivery, and confirmation disclosure • Partnered with High Grade (HG) Origination corporate and investment bankers to vet securities deals prior to presentation to commitment committee • Developed, refined, and distributed written supervisory procedures and compliance bulletins, ensuring robust and current procedures for the HG Origination desk • Prepared, facilitated and participated in compliance training for HG Origination analyst and senior management as well as HG Syndicate Middle Office personnel

• Collaborated on the trading floor with US, London, and Hong Kong business lines and multiple Capital Market groups to support security builds and address issues involving trade settlement, P&L, data integrity, yield, accruals and risk • Led and collaborated with senior management, project managers, and technology partners to test, implement, and track new initiatives dictated by regulatory and business needs to improve trading • Mitigated compliance, static data, corporate, and interest rate risk for all market asset classes by creating checks and balances, and operational procedures for our securities • Facilitated weekly and monthly meetings to keep teammates up abreast of compliance rules and procedures • Developed operational procedures on multiple asset classes to allow for proper security data metrics and analysis

• Placed and confirmed trades (i.e., stocks, bonds, futures, etc..) for various clients, partnered with back office personnel to identify and resolve errors in trade tickets, and collaborated with multi-level management to create efficiencies in the order process • Monitored and educated clients on movements in the market • Provided clear and accurate responses to customer inquiries, appropriately researched and resolved problems relating to customer accounts and inquiries • Recommended brokerage and banking products to increase overall customer retention and loyalty

• Assessed and handled customer banking needs, obtained and processed customer account information, and sold bank deposit and loan products • Recommended investment solutions that were appropriate, from a variety of vendors, to meet customer needs • Performed presentations to senior management for recommending solutions for the customer • Partnered and cooperated with different segments of the bank to resolve issues and deliver results to the customer

• Cultivated and managed new and existing client relationships, developed sales plan for each relationship to provide an array of loan services • Successfully utilized written and oral communication skills, as well as organizational talents, when working with multi-level management

• Managed 300+ students with a wide-range of academic gaps and behavioural problems to be active participants in daily discussion • Created, planned, developed and implemented standard-based lesson ensuring comprehension of the principles taught through different testing formats • Designed a financial literacy program to expose students to basic money principles • Cultivated a classroom atmosphere were students were challenged to excel and prepared them for the next grade level by using multiple teaching techniques • Liaised with administrators, fellow teachers and parents to ensure that the students were receiving the proper support in and out of the classroom

• Managed clients' portfolios, created specialized financial plans, and promoted the purchase of investment products • Recruited and trained individuals looking to establish a career in the financial service industry, created instructional materials necessary to pass the many state and federal examinations • Facilitated investment workshops of over 50+ clients, introducing concepts and strategies that focused on debt freedom, and enabling clients to make wise financial decisions about their family future • Managed a team of individuals and taught them about financial products, how to prospect for potential clients, recruiting to build a team, and personal development