christine yardemian

* Provide coordination and management for department projects and new initiatives. * Coordinate compliance requirements for Medicare Sales Department. This involves * understanding new regulations, implementing changes in a timely manner, and updating * policies & procedures manual. * Responsible for collecting and maintaining accurate records on sales agents Massachusetts * State license’s, annual training and State appointment requirements. Also, update agent * records in sales database. Report untrained and/or unlicensed sales agents to senior * management. * Provide administrative support to the Director of Sales and Sales Managers, including, but * not limited to producing status reports, coordinate meetings, processing invoices & * maintaining department files. * Assist Seniors (65+) who attend informational meetings that want to learn about Medicare. * This involves answering questions, helping them understand the fundamentals of Medicare, * and assistance in completing an enrollment application. * Contribute in creation of marketing related materials used in a sales capacity.

* Managed relationships for major corporate accounts. * Worked with customers to ensure complete satisfaction. * Negotiated contracts and renewals agreements. * Managed all customer service and billing issues. * Conducted needs assessments and qualify opportunities. * Achieved President’s Club 2000, 170% sales quota.

* Assisted in the development and implementation of direct marketing programs. * Ensured quality control and efficiency of all incoming sales leads from data entry to follow-up. * Staffed, trained, and monitored data entry personnel. * Successfully managed vendor relationships. * Developed and released Sales Policy Manual to all sales representatives nationwide.

* Managed a marketing department database of vendors, customers and prospects. * Maintained all marketing collateral and inventory. * Coordinated trade show logistics and marketing materials.