Christine McMillan
Head of Business Optimisation @ Neuven Consult
About
I am a highly motivated, self-driven and experienced people and operations management professional. I am a team player and able to work on my own initiative with well-developed leadership and people management skills, I have over 30 year’s recruitment management experience at Regional and Director level, am customer focused with first class Client Relationship Management experience with highly develop interpersonal skills. I specialise in working with senior and executive management teams both within the private and public sector arena to enhance and nurture organisation development, maximising opportunities whilst reducing cost through collaborative business partnering, strategic planning and customer engagement. Conversant in all areas of operations Management (people & systems) with expertise and management experience in: Recruitment, Selection and Supply, Change Management, Employee Engagement, Organisational growth, Recruitment and Assessment Center planning, Quality Assurance (Head of Audit, Risk Management & Compliance). Business Improvement (Business Intelligence, Re modelling, Innovation and Performance Management & Business Risk Management and Back Office functions. .
United Kingdom
Wallasey
Staffing & Recruiting
Human Resources, Account Management, Business Development, Project Management, Business Analysis, New Business Development, Performance Management, Employment Law Compliance, NHS Employment Standards, Neutral Vendor Solutions, Training Delivery, People Skills, Management, Leadership, Temporary Staffing, Contract Recruitment, Recruitment Advertising, Recruiting, Permanent Placement, Change Management
Experience

Head of Business Optimisation
Manchester, United Kingdom
To support and optimise the Audit Department, Audit team schedules and audit sales reporting directly to the Director of Neuven Audit Solutions. Managing the extensive Audit client base to maximise income opportunities through building strong business relationships. Supporting the division in delivering the annual revenue target with the sales team and campaigns. Optimising resource to deliver all of the Neuven Audit Services efficiently and within the given timescales. Collate statistics and maintain records for the company on a monthly basis.

Operations Manager - Audit
Manchester, United Kingdom
Neuven Solutions Ltd is a supplier of neutral vendor services. We operate in the locum and temporary staffing markets. We combine the use of technology with high levels of customer service, to reduce the cost of procuring labour whilst improving the supply quality. Summary: Working with Client Senior Management teams nationally, leading on a wide range of client change management and transformation business process improvement and audit within the local government public sector Healthcare and Logistics. Providing guidance and business support to senior management teams to identify and implement strategies that develop and deliver innovative customer focused solutions.

Director
Summary: Company Director of specialist commercial recruitment agency responsible for client acquisition, financial management, candidate placement, people and systems development and sales. Building long-term relationships with blue chip client base and candidate at all levels, building company brand, and securing long term and permanent opportunities for candidates. Responsible for Integrated Management Systems (contract service delivery plans, policy, process and procedures document management to ensure process are fit for purpose. Innovation (identify, research, trial and implement strategies to develop and deliver innovative customer focused solutions to add value and maintain compliance within the recruitment environments).

Operations Director
Parkhouse Recruitment ( Vidior Group)
Derby
Summary: Senior Operations Director responsible for Regional and Branch managers, Admin Support and on-site Consultants. Maximising sales and sourcing new clients ensuring development of effective and innovate recruitment programme delivery working to tight KPI’s and SLA’s. Working with client base to identify training gaps and develop succession planning strategies. Plan strategic direction and mid to long term development of Business Units through a programme of research, design and implementation of new systems to maintain and improve quality and efficiency of service. Identify and implement strategies to develop and deliver innovative solutions to meet changing legal environment ensuring Business Units are fit for purpose and able to deliver to budget, compliant to all relevant legislation and codes of practice meeting contractual Key Performance Indicators.

Regional Manager
North West
Senior Regional Manager responsible 12 Branch Managers, Administrators and on-site Consultants, branch budget, P&L, Admin Support and on-site Consultants. Maximising sales and sourcing new clients ensuring development of effective and innovate recruitment programme delivery working to tight KPI’s and SLA’s. Working with client base to identify training gaps and develop succession planning strategies. Plan strategic direction and mid to long term development of Business Units through a programme of research, design and implementation of new systems to maintain and improve quality and efficiency of service. Identify and implement strategies to develop and deliver innovative solutions to meet changing legal environment ensuring Business Units are fit for purpose and able to deliver to budget, compliant to all relevant legislation and codes of practice meeting contractual Key Performance Indicators. Planning and developing regular regional workshops training staff to ensure adherence to changing government legislation and regulations.
Christine McMillan's Contact Information
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