Christine Gichuki (PMP®)
Interim Managing Director, Strategic Business Development, Growth & Operations Optimization @ IntelliSOFT Consulting Ltd
About
I am driven by a commitment to build systems and teams that empower people. Over the past decade, I have led multi-country, multi-donor digital health projects, strengthened capacity-building initiatives, and advanced community-driven innovation across Africa. My focus now is on shaping resilient, people-centred systems that deliver sustainable, large-scale impact. I began my career at I-TECH, coordinating the rollout of the KenyaEMR Project in Central Kenya and Nyanza while strengthening stakeholder engagement and user support in health facilities. This experience laid the foundation for my skills in project execution and stakeholder collaboration, while sparking a lasting interest in capacity building. Collaborating with health workers and witnessing how digital tools enhanced patient care deepened my belief in technology’s potential to improve health systems and continues to guide how I lead teams and design solutions that put people at the centre. At OpenMRS, I established the Quality Assurance Framework and managed global events, fostering collaboration across cultures and time zones. Thus, sharpening my ability to rally diverse teams around shared goals, adapt to changing contexts, and maintain high standards of quality in complex, cross-functional environments. At IntelliSOFT, I built trusted client partnerships and developed high-performing teams that delivered complex, million-dollar projects across the region. The successful delivery of an EMR in South Sudan in 2023 led to two additional engagements, each expanding in scope as client confidence grew. I mentored professionals from varied backgrounds into capable digital health experts, which has been one of the most rewarding aspects of my journey. My appointment as Interim Managing Director with a focus on business development and optimisation marked a pivotal shift from hands-on project management to strategic leadership. It amplified my ability to align operational delivery with long-term organisational vision and has inspired me to pursue a Master’s degree to enhance my technical training. I am now focused on deepening my leadership experience and expanding my influence in global operations. I am drawn to humanitarian and development sectors where technology, inclusion, and strong systems intersect to create meaningful impact. I aspire to work with organisations that share this purpose, building solutions that improve lives and enable people to thrive.
Kenya
Nairobi County
Computer Software
Project Implementation, Customer Relationship Management (CRM), System Deployment, Product Management, Relationship Building, Program Management, Strategic Leadership, Business Development, Performance Management, Donor Relations, Customer Retention, Business Analysis, Global Health, Social Media Marketing, Logistics Management, WordPress, Community Outreach, Resource Management, Problem Solving, Senior Stakeholder Management
Experience

Interim Managing Director, Strategic Business Development, Growth & Operations Optimization
Nairobi County, Kenya
Led cross-functional teams implementing digital platforms across West, East and Southern Africa, managing a portfolio of 20+ concurrent projects worth over USD 5 million. Provided strategic leadership and oversight of operations, product delivery, and growth across the Project Management, Corporate Services, and Technical Delivery departments, aligning strategy and execution.

Senior Project Manager and Head of Project Management and Delivery
Nairobi County, Kenya
Established and expanded the Project and Product Delivery Department, integrating agile and results-based management practices that resulted in a 15% increase in product quality. Managed a portfolio of about 15 digital transformation and product development initiatives across Kenya, Ethiopia, South Sudan, Botswana, and Nigeria, ensuring all platforms were delivered within scope, on time, and to specification. Hired a multidisciplinary team, mentored business analysts, project and product managers, and supervised 25+ technical and support staff. Streamlined workflow efficiency and data-driven decision-making by about 40% by introducing standardised tools, templates, and performance dashboards.

Global Event’s Manager.
Indiana, USA.
Planned and executed global conferences in Uganda, Malawi, Kenya, Mozambique and Nigeria. Planned and executed community events, including implementer meetings and showcases, disseminated announcements and invitations and gathered feedback. Managed and maintained wiki pages, social media channels, and talk forums of events by OpenMRS (a global community dedicated to creating an effective open-source EMR platform to improve healthcare delivery in low-resource environments).

OpenMRS QA Lead
Indiana, USA
Project Lead in charge of designing, implementing and establishing the first Core Quality Assurance Framework, aiding product testing and release management, which was adopted and expanded upon by the global OpenMRS community. Achieved a 23% increase in automated test coverage, enhancing system reliability and enabling early detection of defects across core platform modules.

Assistant Implementation coordinator
Nairobi, Kenya
Served as Implementation Coordinator for the KenyaEMR Project, supporting the timely rollout of the Health Information System in over 30 facilities across Central Kenya and in Nyanza as well. Coordinated training of health workers and ongoing technical support.
Christine Gichuki (PMP®)'s Contact Information
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