Christina Yu

• Manage Global Leadership Program in 11 languages, virtually and in-person • Upload, test, and maintain content in Workday Learning

• Participate on subcommittees focused on measuring HR data and implementing ERGs • Assist with and attend multiple diversity, equity and inclusion trainings sessions • Presented bystander training on company-wide virtual calls and distributed materials • Revised local region’s interviewing practices to reflect Park National Bank’s DE&I values

• Management of a Schoox-based LMS through UKG Pro • Advise and assist Lines of Business Leaders in building and deploying training for over 1800 associates • Create and present demonstrations to showcase the UKG Pro LMS’ capabilities • Facilitate company-wide virtual training, including new hire orientation • Provide technical support for virtual training programs as event producer • Build training materials, host training, and provide coaching for LMS users with elevated access • Record HR training videos to accompany employee policy acknowledgements • Use learning evaluation tool Performitiv to identify training gaps and trends • Collaborate with managers to reduce employee skill gaps • Partner with compliance teams to assign trainings to employees on regulations and requirements • Work with multiple vendors to preview training, resolve system issues, and gain industry insight • Communicate system issues to all impacted users • Create reports and compile survey data to meet the unique needs of each department • Monitor access and support users of training authoring tool as Brainshark administrator • Plan and facilitate annual HR Team Retreat • Earned ATD Training & Facilitation Certificate (September 2, 2022) • Completed The Leadership and Training Studio’s Program Design School Training (February 2, 2023)

• Coached and trained Management Trainee Program associates at branch level • Collaborated with multiple teams to maintenance inventory and meet customer deadlines • Inventory planning, logistics management, customer relationship management • Represented local branch at career fairs • Member of the Community Outreach Committee with goals of increasing employee retention, supporting our customers and community, and generating public relations activities

• Billed Work and Service Contracts • Trained in Microsoft Office, Customer service, Oracle, Siebel, and Microsoft Access • Assisted with the planning and production of Global Business Services Training Week, Customer Appreciation Week, and a United Way luncheon and raffle campaign

• Customer service, catering, inventory management, new product promotion • Developed and executed new marketing strategies and secured additional distribution points to contribute to surpassing the annual growth goal of eighteen percent, discovered and pursued new customer leads, ensured company presence at community events, and planned and promoted an event

Latin Honors: Summa Cum Laude