christina williams

About

Diligent and self-motivated professional with over 4 years of financial experience. People-oriented and proven ability to work with diverse populations while providing excellent customer service. Experience with managing projects and creating new implementation processes.

Country

united states

City

denver

Industry

education management

Skill

strong personal communication, proficient experience with microsoft office programs, adaptable in fluctuating situations, excellent customer service orientation, planning and decision making experience, solid organizing

Experience

student finance specialist

ashford university

2011-11 - 2014-4 · 2 yrs 6 mos

* Responsible to assist student with the initial financial aid process; Communicated institutional policies and procedures to students via phone consultations. * Managed a population of 400 student’s accounts by conducting financial aid reviews and projecting future balances. * Awarded for demonstrating exceptional customer service and care for students.

online chat leasing consultant

aimco

2010-11 - 2011-11 · 1 yr 1 mo

* Responsible for assisting potential residents with apartment inquiries and conduct external property research for clients. * Required to maintain a high site visit conversion percentage and retain quality assurance.

lead account receivable specialist

aimco

lead account receivable specialist

university of the rockies

2014-4 - Present · 12 yrs 6 mos

* Responsible to provide full circle financial advising and manage population of 500 student’s accounts and business counterparts. * Maintain working knowledge of Federal, State and Institutional Policies governing Title IV funding. Responsible to create and head interdepartmental training's. * Involvement in project management with VIP of Finance for established internal processes * Created Innovated marketing strategy with Director of Financial Services for student resources implemented within the University. * Promoted to Lead August 2015