Christina Watson

Act as a customer experience lead along with the Shop Manager: *Responsible for managing, developing and coaching the Brand Specialists at Macy’s HSQ *Responsible for analyzing business results and leading weekly touch bases in Shop Managers absence *Provides an exceptional customer experience *Provides frequent assistance to visual merchandiser for executing floor sets and making every day visual changes *Act as a liaison between Macy’s and Lacoste and consistently stay in contact with the Wholesale department in the corporate office *Consistent communication with Macy’s managers on duty *Responsible for executing product knowledge seminars quarterly for Macy’s associates *Educate new Macy’s associates on Lacoste brand heritage

Responsible for working with the Macy's manager on duty in handling the daily responsibilities of running the Men's Lacoste Shops. Must ensure that sales, profit, visual, and merchandising goals and guidelines are met and exceeded by working with the Store Management. Brand Specialists serve as Brand Ambassadors. We are the primary representative for Lacoste at Macy's. Our goal is to create a Lacoste environment within Macy's by training staff on product, conducting seminars, and ensuring store standards meet the Lacoste expectations.

Responsible for working with the Macy's manager on duty in handling the daily responsibilities of running the Men's Lacoste Shops. Must ensure that sales, profit, visual, and merchandising goals and guidelines are met and exceeded by working with the Store Management. Brand Specialists serve as Brand Ambassadors. We are the primary representative for Lacoste at Macy's. Our goal is to create a Lacoste environment within Macy's by training staff on product, conducting seminars, and ensuring store standards meet the Lacoste expectations.

Manage and maintain standards and overall visuals of the PINK department, responsible for business results of PINK department, responsible for setting/achieving business goals for PINK department, posses strong communication with every member of management team, responsible for supervising associates and elevated associates in PINK department. Ensured the highest level of customer service at all times. Educated and trained associates and specialists around all product knowledge regarding the PINK department, as well as facilitated company meetings.

Same duties upheld as in Garden State Plaza, but responsible for the Beauty department as well.

Responsible for making and maintaining the weekly schedule for all associates. Responsible for reference checks, training and educating all new hires around company standards and product knowledge for all departments.

Graduated Cum Laude.