christina offutt
billing analyst
About
Wide-range of experience in the Telecommunications and IT Sectors including Billing, Service Provisioning, Number Portability, Network Operations, Customer Support and Administration. ITIL Foundation Certified; experience in Incident, Service, and Change Management fundamentals.
ireland
ireland
information technology and services
telecommunications, technical support, project management, computer network operations, sql, crm, it service management, troubleshooting, gsm, servers, oracle, networking, itil, tcp/ip, call centers, process improvement, proficient typing skills, remedy ticketing system, databases, technology change management, change control, incident management, incident reporting, itil v3 foundations certified, stakeholder engagement, process flow documentation, user documentation, telecommunications systems, telecommunications billing, number portability, intelligent networks, vas, network provisioning, service providers, singl.eview, telecom bss, microsoft dynamics, hp openview, jira, linux system administration, unix administration, microsoft office, reporting and analysis, office administration, customer oriented, team oriented, ms excel pivot tables, meeting facilitation, teaching adults, job coaching
Experience
billing analyst
three ireland
temporary - project administrator for c3 projects
cpl
telecommunications client support - temporary position
centrecom
provisioning systems application support
meteor mobile communications
network operations engineer
meteor mobile communications
unix administrator and dba - contract role
canada life
AIX, HP-UX Administrator. Oracle DBA
application support analyst
cape technologies
system administrator
university college cork, ireland (ucc)
Linux Administrator and Desktop Support.
telephone technician
volt tech group csc nortel networks
communications systems specialist
cypress communications
customer care lead
western wireless
Education
national college of ireland
business
boston university
the open university
project management
christina offutt's Contact Information
Phone
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