christina merkel

Demonstrated and promoted company's full line of home improvement services and products. Developed and executed marketing strategies using previous sales figures, incorporating sales goals and projected growth. Utilized Microsoft Publisher and Power Point to design marketing materials to showcase company, attract customers and improve sales. Materials included direct mail postcards, letters to home owners associations, advertisements in local publications and a radio commercial. Daily use of Microsoft Office Suite to create customer contact lists, track sales leads, design office forms and communicate with customers and vendors.

Supervisor of a multi-million dollar business in the form of a Home Depot Department. Responsible for merchandising of all incoming merchandise, associate training, shrink reduction and customer relations for assigned department. Fast paced environment necessitated ability to make quick decisions and multi-task efficiently. Kitchen designer using the 20/20 design program. Versed in countertop sales including granite, quartz, solid surface and laminate. Maytag, GE and LG appliance sales helped to increase average ticket. Creative design services offered in most aspects of home interior design including paint, blinds and flooring. Consistently exceed sales per hour goal by more than double.

Responsible for soliciting the sales of kitchen and bath cabinets through in-store designers in the home center environment. Developed business relationships with home center management team to support sales functions. Preserved and improved client orders by performing regular store visits, sales personnel training, POP updates, kitchen clinic presentations and implementing sales promotions. Grew territory by 38% in year over year sales while remaining under expense budget by 20% and designer error budget by 35%.

Provided leadership of the Pro business within designated sales territory by driving sales growth and profitability though managed account relationships. Evaluated performance indicators for assigned pro customers to exceed performance to sales plan by working with the regional, district and store leadership. Reviewed pertinent pro customer satisfaction results to understand customers' perspectives, and used the information to drive strategies to sales performance. Managed business through use of Salesforce.

Partnering with selected Gable accounts to establish, develop and maintain a long term business relationships. Managing the customer's needs for custom visual solutions by delivering high quality digital displays and signs within the customer's timeline. Excellent customer service skills ensure total customer satisfaction with internal and external customers.

If you've been in a store in the last week, you've probably walked by one of our displays. Maybe you even shopped it.Our displays and gondolas are currently merchandising products globally, across a diverse range of retail channels – grocery, convenience, drug, mass, big box and indies as well as in distributors, dealers and wholesalers.Our clients are branded goods companies. They come to us because we have a unique business model that drives lowest total cost on permanent displays and fixtures; gondolas, gondola conversion kits, floor-stands, power wings, pallet displays, A-frame boards, counter displays, on-shelf systems, cooler racks and shelving.Our clients stay with us because of our laser focus on Engineering and Supply, which enables us to have the biggest impact on their costs.We combine the best of local and low-cost off-shore supply to give our clients the most efficient supply proposition for their budget and their schedule.Contact us for more information.US jo.sparling@voxsp.comEU bob.alvarez@voxsp.com

Associate of the Arts - Graphic Design