Christina Bardakchyan

Order Execution & Issue Resolution: Executing orders and resolving issues, ensuring smooth delivery processes and high customer satisfaction. Pricing & Invoicing Management: Executing pricing and client invoicing processes, ensuring accurate billing. Price List Management: Managing and updating domestic and international price lists, ensuring competitiveness, currency alignment, and regulatory compliance. Accounts Receivable Management: Executing maintenance and reconciliation of customer ledgers, and monitoring overdue balances. E-commerce Operations: Overseeing e-shop operations, catalog management, order execution, customer experience improvement, and conversion optimization. Strategic Account Management: Managing key accounts, developing long-term partnerships, and maintaining executive-level client relationships. International Sales Coordination: Coordinating with Export/International Sales teams for foreign orders and managing relationships with international clients to ensure timely delivery and compliance. Cross-Functional Collaboration: Working with Production and Marketing to align supply, product positioning, and promotional activities with commercial objectives.

Client Support: Addressing inquiries, ensuring customer satisfaction, and managing client relationships. Sales Operations: Processing orders and preparing proposals. Team Collaboration: Coordinating with accounting department, logistics, and warehouse to ensure seamless operations and timely deliveries. Event Support: Assisting in promotional campaigns, book launches, and industry events. Inventory Management: Monitoring stock levels and resolving supply issues proactively. ERP Tool - SoftOne This role enhances my skills in communication, problem-solving, and workflow management, aligning with my academic focus on International Law and Greek Diplomacy.

The LL.M. in International & European Law (2025–2026) at the Law School of the National and Kapodistrian University of Athens is a one-year programme combining rigorous theory with hands-on application in International and EU law. Specialising in Public International Law, I concentrate on diplomacy, human rights, cross-border legal frameworks, and broader international legal practice, sharpening the skills to address complex global legal and political challenges.

The Department of International, European, and Area Studies at Panteion University provides a comprehensive education in Ιnternational relations, European integration, and regional studies. It emphasizes critical analysis of global political, economic, and legal systems, with a focus on diplomacy, international law, and governance. During my studies, I focused on human rights violations and engaged with pressing international law issues, including the Nagorno-Karabakh conflict, humanitarian crises in Myanmar and Syria, and numerous cases from international tribunals. I explored AI regulation in International & European law for my bachelor’s thesis, titled “The Regulatory Framework for Artificial Intelligence: Legal Challenges, Implications for International and European Law, and the Role of International Economic Governance.” Graduated with distinction — grateful for the learning and ready to contribute.