christina kiger

executive assistant

About

Experienced Front Office Manager with a demonstrated history of working in the staffing and recruiting industry. Skilled in Analytical Skills, Microsoft Word, Sales, Communication, and Customer Relationship Management (CRM). Strong support professional with a Certification focused in Travel Industry from International Air Academy.

Country

united states

City

concord

Industry

sports

Skill

customer service, training, management, microsoft office, microsoft excel, team building, customer satisfaction, marketing, administrative assistance, microsoft word, communication, outlook, leadership, administrative assistants, analysis, process improvement, communication skills, market research, customer relations, social media, software documentation, access, social networking, facebook, time management, sales, customer relationship management, attention to detail, payroll, administration, employee relations, event planning, teamwork, microsoft powerpoint, business development

Experience

front office manager

signature consultants

2015-12 - Present · 10 yrs 10 mos

store co-owner operations

us subs

1998-1 - 2002-1 · 4 yrs 1 mo

* Ensure highest quality of customer relations via telephone and walk-in communications. * Prepare and manage staff scheduling * Organize goods for business ordering, preparation, and distribution * Supervise quality and maintained documentation of all orders for delivery * Accounts receivables and daily fiscal operation * Inventory management and distribution based upon demand

corporate travel consultant ii

american express travel

1995-1 - 1998-1 · 3 yrs 1 mo

* Booked Corporate Travel for Fortune 500 companies using Apollo reservation system * Supervise and educate information representatives to provide accurate fare and schedule information * Develop training techniques resulting in increased customer satisfaction ratings

ticket agent

piedmont airlines

1986-1 - 1987-1 · 1 yr 1 mo

* assisted customers at the airport with flight and car using Apollo reservation system * Gate Agent; checked in passengers for flights/seats * Used standard city codes to direct and route passengers

executive assistant

chip ganassi racing with felix sabates, llc.

2019-6 - Present · 7 yrs 4 mos

administrative assistant

wells fargo

2005-12 - 2009-11 · 4 yrs

* Submit orders and maintain inventory of office supplies * Manage travel arrangements and expenditures * Providing excellent customer service; anticipating customer needs and providing prompt, courteous assistance. * Maintained accurate payroll, entered weekly payroll data, tracked vacation, holiday, and sick hours, provided reports as needed * Greeting Clients, provide general information and answer questions. * Schedule appointments/meetings as well as handling calls for upper management * Compose memos and letters to communicate vital departmental information. * Create and analyze corporate spreadsheets and reports; maintain files and records * Coordinate customer surveys and follow up when needed. * Prepare daily and monthly reports, route paperwork related to departmental activities * Direct inter/intra office communications * Work closely with new hires to acquaint them with policies and procedures

administrative and receptionist

bellomy research, inc.

2012-3 - 2015-7 · 3 yrs 5 mos

Provide excellent customer service by offering prompt, courteous assistance. Greet clients and provide general information. Direct inter/intra office communications. Provide end of month reporting. Translate English to Spanish for teams when needed. Assist with mass mailings using FedEx Manager. Enter data for client surveys.