Christian Dolenc MBA

Christian Dolenc MBA

Area Vice President, Operations & General Manager @ Mandarin Oriental

About

Creating care cultures & high performance teams.Proactive and personally involved leader providing focused, target driven leadership of diverse teams across divisional functions. Track record of consistently exceeding results in the areas of revenue, profit, customer satisfaction, operational excellence, innovation and employee engagement. Analytical, data driven decision maker with strong sales, marketing & total revenue management focus and sound understanding of digital strategy.Exceptional customer relationship skills; responsive, engaged and interactive leader, capable of building strong, positive and sustainable relationships with key stakeholders, owners, customers and employees. Strong people developer and strategist with vision, decisive execution of strategy. Expert knowledge in crisis management and organisational development/change management. Masters Degree educated business leader with 28 years of experience, 15 of which at Executive leadership level with a diverse range of industry leading luxury brands and landmark properties across Europe and Asia. Extensive knowledge of Asian markets and Greater China.15 years with Mandarin Oriental across 9 properties, city hotels , urban resorts and resorts with stakeholder management of institutional, private and government ownership.

Country

-

City

Asia

Industry

Hospitality

Skill

Hotel Asset Management, Stakeholder Engagement, Organizational Development, Strategic Planning, Training, Operations Management, Team Management, Team Leadership, Negotiation, Business Planning, Budgeting, Front Office, Hospitality, Rooms Division, Hotel Management, Hospitality Management, Resorts, Yield Management, Staff Development, Recruiting

Experience

Mandarin Oriental

Area Vice President, Operations & General Manager

Mandarin Oriental

LinkedIn
2023-1 - Present · 3 yrs 9 mos

Shenzhen

GM for MO Shenzhen & Area Vice President with oversight of Mandarin Oriental’s portfolio in Shenzhen, Sanya, Guangzhou & Taipei. Reporting to the Chief Operating Officer.

Mandarin Oriental

General Manager

Mandarin Oriental

LinkedIn
2019-5 - 2023-1 · 3 yrs 9 mos

Macao SAR

213 keys & 92 residences Mandarin Oriental Hotel Group - Global Quality Steering Committee - Member Reporting to the Area Vice President, Operations

Mandarin Oriental

Hotel Manager

Mandarin Oriental

LinkedIn
2018-4 - 2019-5 · 1 yr 2 mos

Hong Kong SAR

The Landmark Mandarin Oriental, Hong Kong

Mandarin Oriental

General Manager

Mandarin Oriental

LinkedIn
2017-8 - 2018-4 · 9 mos

The Excelsior Hong Kong

869 keys, 6 restaurants, Event & Function Space Acting role. Reporting to the Executive Vice President; Operations - Asia

Mandarin Oriental

Hotel Manager

Mandarin Oriental

LinkedIn
2016-6 - 2017-8 · 1 yr 3 mos

The Excelsior Hong Kong

Mandarin Oriental

Director Of Rooms

Mandarin Oriental

LinkedIn
2012-12 - 2016-5 · 3 yrs 6 mos

Mandarin Oriental Jakarta

Mandarin Oriental

Front Office Manager

Mandarin Oriental

LinkedIn
2010-11 - 2012-12 · 2 yrs 2 mos

Mandarin Oriental Hong Kong

The Peninsula Hotels

Asst. Front Office Manager

The Peninsula Hotels

LinkedIn
2008-4 - 2010-11 · 2 yrs 8 mos

The Peninsula Hong Kong

Rocco Forte Hotels

Asst. Front Office Manager

Rocco Forte Hotels

LinkedIn
2004-8 - 2008-3 · 3 yrs 8 mos

The Balmoral Edinburgh

Hospitality

Various

Hospitality

LinkedIn
1998-8 - 2004-2 · 5 yrs 7 mos

Munich, London, Zurich

Various operational roles at international 5* properties.

Education

Glion Institute of Higher Education

Glion Institute of Higher Education

LinkedIn

Hospitality Administration/Management

2010 - 2013 · 3 yrs
INSEAD

INSEAD

LinkedIn
2021-1 - 2022-12 · 2 yrs
Cornell University

Cornell University

LinkedIn

Real Estate

2025-1 - 2025-2 · 2 mos

Hotel Real Estate Investments & Asset Management

Christian Dolenc MBA's Contact Information

Email

******@***.com

Phone

(**) *** ****

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