Chris N

• Intelligent Customer Service/Market Growth – Americas Regional Lead: Leads customer relationship management and needs assessment, client and internal stakeholder training, and market analytics initiatives in support of regional-, national-, and account-based field sales teams, pricing managers, and divisional product managers throughout North and South America, liaising with counterparts in Asia-Pacific/Japan, China, and EMEA, alongside cross-functional go-to-market proprietary tool personnel, and strategic communications managers, and technical staff. • Quote Request Sales Tool – Americas Regional Lead: Helps develop e-commerce/revenue enablement compliance parameters and formulated procedural critical path requirements to onboard Data Center-Artificial Intelligence (DCAI) Xeon family CPU chipsets into proprietary “meet-competition” sales platform, buttressed by subsequent deployment of DCAI Adjacency products, including Optane Persistent Memory, Optane SSDs, and Ethernet/Internet Cards. Launched Client Computing Group products, involving end-user form factors that comprise higher-growth segments (i.e. 2-in-1s, thin-and-light laptops, commercial and gaming handhelds, and mobile connectivity units). • Disruptive Innovations & Emerging Growth Incubations – Program Manager: Provides organizational development, business growth, and customer engagement support to fledgling, rapid-growth emerging auxiliary businesses, including “RealSense” (field depth and 2 facial recognition cameras), “EyeC” (autonomous mobility and steering control), “Hawk River” (supply chain automation and integration), and “IDLS” (industrial drone site mapping and entertainment lightshows), which display commercial viability and revenue ramp-up potential.

• Provided multifaceted market research and proposal development, alongside stakeholder communications and public affairs monitoring, supplier compliance monitoring and vendor verification, technology valuation and program management, foreign trade zone (FTZ) evaluation and interfacing, operational metrics and performance review, commercial analysis and political risk mitigation consulting services regarding transnational investment, market expansion, and trade development initiatives. • Identified and implemented smart manufacturing, modular construction, electric vehicles (EVs), advanced engineering, technology procurement, and innovative infrastructure projects spanning the Americas and Asia. Actively engaging, coordinating, and communicating with clients, partners, and stakeholders to raise content development visibility, investigate and identify project path dependencies, and provide timely advisory, on-site monitoring, and proactive planning inputs.

• Launched marketing programs and media engagement initiatives that supported technology evangelism and channel sales promotions activities. Prepared client proposals and responded to RFQs/RFPs that comprised financial cost accounting, client management processes, value chain partnership due diligence, and design-build assessments for hybrid (electric and thermal energy producing) residential and commercial solar energy systems. • Planned, hosted, and facilitated public community outreach events through virtual meetings, in-person meetings and community pop-up events targeting internal sales teams, external promotional partners, and media stakeholders. Prioritizes deliverables and collaborates with cross-functional teams and contractors to reach operational milestones and attain and implement actionable insights.

• Developed marketing collateral, training materials, operational guidelines, and communications templates to facilitate internal and external stakeholder engagements involving planning, installation, and service activities for residential solar energy systems. • Monitored business performance, assessing operational risks while recommending process improvements and structural, cross-functional mitigation measures, coordinating, and integrating stakeholder activities into operations teams’ broader responsibilities.

• Planned and implemented environmental restoration and natural resource conservation marketing communications, informational conferences, press briefings, policy advocacy, and related industry awareness programs, including launching and administering the inaugural Green Office energy reduction program and national Earth Hour event, targeting domestic and foreign stakeholders throughout Vietnam, Cambodia, Laos, and Thailand. • Developed working relationships with local entities, such as, but not limited to state government and local municipalities, county commissioners, community outreach groups, traffic safety teams, elected officials, public involvement officers, residents and citizens, partner entity liaisons, community stakeholders, and other agency outreach specialists.

• Provided strategic planning, technical assistance, policy analysis, and programmatic support for natural disaster management, emergency response, and risk mitigation initiatives, involving anti-terrorism threats, vulnerability assessments, and business continuity plans. • Liaised with subject matter experts in government and private sector to conduct risk analyses and safety assessments of novel engineering designs and hardened infrastructure 4 reconstruction projects in support of civil defense programs administered and funded by the U.S. Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA) and California Office of Emergency Services (CA OES), among others.

• Expanded U.S. commercial and business relations with Vietnam via local market research, trade advocacy, and investment promotion. • Identified foreign investment and export promotion opportunities for U.S. products and services in several industries, particularly the study-abroad/overseas education, information technology, computer peripherals, machine tools, and offshore petroleum exploration sectors. • Developed promotional materials announcing Grand Opening of U.S. Commercial Library in Ho Chi Minh City and managed its collection of legal and economic reference materials. • Drafted speeches and press releases to support U.S. export promotion and business development initiatives in Vietnam.

• Analyzed financial, technical, and operational trends, identifying commercial variances and risks, presenting strategic recommendations and future action proposals for global sales of fixed-wing and rotary-wing aviation equipment, armaments, advanced communications systems, and associated technical training and maintenance services. • Prepared routine and ad-hoc C-Suite business performance reviews -- involving EAC (Estimate-At-Completion) and performance/incentive Award Fee analyses for Firm-Fixed-Price (FFP), Cost-Plus-Fixed-Fee (CPF), and Time and Material (T&M) contracts – for R&D, production, delivery, and service operations relating to Foreign Military Sales (FMS) programs.

• Enhanced economic and financial knowledge of Malaysia by organizing seminars and conferences for American businesses to better understand Malaysian economic policies, financial regulations, and commercial laws. • Produced analytical reports containing economic data and future commercial expectations; drafted findings and collected financial statistics for the Embassy’s Country Commercial Guide on Malaysia. • Researched statistical information on bilateral investment and trade flows, as well as customs regulations, logistical challenges, legal statutes, and competitive factors, and identified best sectors for American export growth to Malaysia; worked in conjunction with American and Malaysian business associations, trade groups, and economic research organizations. • Supported Public Affairs section in promoting study-abroad opportunities for Malaysian students in the U.S. and helped organize professional conferences, seminars, and speeches featuring visiting American academics and government officials.

• Chinese Government Scholarship Recipient. • Beijing Municipal Government Scholarship Recipient. • Guanghua School of Management International MBA Scholarship Recipient. • Thesis: Li-Ning’s Sponsorship of the Chinese Basketball Association (CBA): Slam Dunk or Flagrant Foul? – An Analysis of the Context, Impetus, and Prospects of China’s Most Prominent Sports-Centric Product Marketing Alliance. • Integrated Practicum Project (LE Sports): Sole foreign member of the first MBA consulting team that assisted LE Sports to analyze and devise strategies for promoting the Chinese Super League (CSL) domestically and internationally, while also maximizing revenue associated with its custody of the global broadcasting rights to this emerging soccer league.

• Coursework covering business and finance in China and throughout Asia, venture capital management and deal-making in China and across Asia, and China-centric and Asia-focused sports management and strategic management theory and practice.

• Thesis: ASEAN Political Cohesion & Future Prospects Following the 1997–1998 Asian Financial Crisis Honors & Awards: • International Business Diplomacy Honors Certificate (2003), • International Development Skills Certificate (2003), • Graduate School of Arts & Sciences Scholarship (2002-3), • Dean's Award for Academic Excellence (2003)

Honors & Awards: • International Business Scholar Award (2000), • John F. Willis Award for Most Outstanding Economics Student (2000), • College of Business Dean’s Scholar Awards (1997) • College of Business Dean’s Scholar Awards (1998) • College of Business Dean’s Scholar Awards (1999) • College of Business Dean’s Scholar Awards (2000)

• Post-Graduate Fellowship Coursework on Asian-Pacific Affairs & Leadership Studies.

• Mandarin Language & Chinese Culture Scholarship Coursework.

• Intensive Korean Language & Korean Affairs Studies Coursework

• Korean Business and Northeast Asian Security Studies Graduate Coursework