Chris Lynch

• Collaborate with team to drive residential and commercial sales. • Identify and secure new clients, enhancing office reputation and client base. • Expertise in real estate transactions, ensuring smooth processes and client satisfaction. • Solve client challenges with strategic solutions, improving transaction efficiency. • Contribute to team success through effective communication and market insights. • Drive property sales through strategic marketing, client relationship management, and market analysis. Consistently exceed sales targets and client satisfaction benchmarks. • Pioneer digital marketing strategies to showcase properties, leveraging social media andvirtual tours. Adapt to changing market trends, ensuring competitive edge. • Negotiate complex real estate deals, maximizing value for clients. Track record of closing high-value transactions and expanding client base through referrals. • Conduct in-depth market research to provide accurate property valuations. Analyze trends to advise clients on optimal buying and selling strategies.

• Led NOC business development, enhancing client reporting with custom SQL and Power BI solutions. • Created automation processes for system optimization, improving operational efficiency. • Managed Autotask and Excel reporting, utilizing SQL for data-driven insights. • Directed SharePoint and Office 365 management, ensuring seamless infrastructure operations. • Supervised help desk, fostering a collaborative remote work environment. • Managed all MSP accounts and was responsible for client satisfaction and right sizing solutions based on their needs. • Managed key accounts, fostering client relationships and driving revenue growth. Implemented strategic solutions, resulting in substantial ROI improvements for clients. • Partnered with cross-functional t e a m s to develop tailored account strategies. Facilitated seamless communication between clients and internal departments. Pioneered new account management techniques, enhancing client satisfaction and retention. Introduced creative solutions to address complex client challenges. • Conducted in-depth market analysis to identify growth opportunities. Utilized data-driven insights to optimize account performance and exceed targets. • Created detailed account reports using excel and Power Bi to connect databases.

Test various software packages, as well as SharePoint site design

Provide technical support and problem resolution for Office Communicator 2007, Office 2007/2010, Outlook 2007, SCCM implementation, web conferencing, printer issues, etc. This involved remote management of multiple sites and multiple OS platforms for between 400 and 500 users. I have prepared documentation containing detailed instruction to assist users on how to use specific technology. I am also proficient with the use of PowerShell scripting.