chris oliver

director of operations

About

Specialties: implementation, reporting, procedures, procurement, planning

Country

canada

City

montréal

Industry

logistics and supply chain

Skill

planning, logistics, customer relations, erp, business analysis, strategic planning, excel, process improvement, problem solving, business intelligence, operations management, supply chain management, customer service, requirements analysis, continuous improvement, documentation, procurement, troubleshooting, project planning, business development, business process improvement, management, strategic sourcing, inventory management, strategy, customer satisfaction, leadership, crm, sales operations, account management, sales management, inside sales, negotiation, enterprise resource planning, microsoft excel

Experience

operations analyst

tenaquip

2005-1 - 2011-6 · 6 yrs 6 mos

director of operations

tenaquip

2016-10 - Present · 10 yrs

project implementation manager - corporate accounts

tenaquip

2011-6 - 2014-6 · 3 yrs 1 mo

* Develop and execute the implementation plan, collaboratively managing the overall scope of each customer project. * Deliver base plan for any customer project and determine feasibility of fit with TENAQUIP’s objectives * Validate product Bill of Materials to provide the most accurate descriptions possible for the purpose of cross referencing to both TENAQUIP’s product scope and industry availability * Manage customer expectations and ensure implementation of deliverable commitments agreed to by the customer and TENAQUIP * Oversee / manage the physical implementation of the TENAQUIP system at customer site(s) * Create milestones checklist and communicate details of the project's status with the team. As part of this, coordinate project activity and consult with management to ensure deadlines are met * Resolve or escalate issues in a timely fashion while developing change control procedures * Through various forms of media, maintain ongoing knowledge of industrial distribution trends.