chris dewes

director, platinum distribution programs u.s and canada

About

Goal focused executive leader with strong collaborative skills driven to get results. Strategic minded, known for achieving results by breaking down complex issues into manageable components. Proven ability to influence superiors and motivate colleagues to achieve peak performance and desired results. Specialties:  Strategic Planning  Financial Analysis  Budget Planning and Forecasting  Delinquency Mitigation  Call Center Operations  Startup & Turnaround Operations  Consumer Lending Originations Processes  Compliance  SAS70 and SSEA-16 Audit Controls  Leadership Development  Contract Negotiation  B2B Customer Focused RFP and Business Development  PMO Design and Implementation  Working with Board of Directors and Rating Agencies (S&P, Moody’s, Fitch)  Operational Design

Country

united states

City

strongsville

Industry

financial services

Skill

leadership, management, process improvement, strategy, contract negotiation, portfolio management, forecasting, team building, change management, executive management, business development, strategic planning, business strategy, financial analysis, project management, six sigma, project portfolio management, business process improvement, budgets, cross functional team leadership, start ups, customer service, budgeting, analysis, b2b, outsourcing, team leadership, business analysis, business process, call centers, leadership development, project planning, customer relationship management, budget development, auditing, banking, crm, continuous improvement, contract management, operations management, product management, risk management, vendor management

Experience

director, platinum distribution programs u.s and canada

ppg industries

2020-5 - Present · 6 yrs 5 mos

business consultant

genesis10

2003-1 - 2004-1 · 1 yr 1 mo

Evaluated call center workforce management softwares for large national insurance company. Recommended optimum choice based upon business need and ROI analysis and served as Project Manager during implementation.

senior project manager, consumer loan manager, and financial analyst

iowa student loan

1996-1 - 2003-1 · 7 yrs 1 mo

Analyzed and managed corporate project portfolio to align with strategies of the organization. Created and implemented an Activity Based Costing model used to highlight activities for consideration of potential cost reduction. Created the enterprise project office by blending best practices, PMBOK methods, and Six Sigma. Formed and implemented corporate strategic and tactical plans with senior management. Developed and implemented consumer lending policies, protecting the corporation from risk. Managed and mentored 26 FTE to reach goals set in performance appraisals. Analyzed product and customer profitability using APR, ROE, and cost benefit analysis. Developed and modeled corporate cash flows out over a 10 year period. Managed investment portfolio consisting of commercial paper, bonds, and treasuries.

vice president - contract services

xpress loan servicing

2004-1 - 2011-1 · 7 yrs 1 mo

Developed origination and servicing fee structure for the corporation. Utilized past experiences, best practices, and financial analysis to acquire and implement origination, servicing, imaging, document management, and in-bound / out-bound telephony systems for operations. Managed department of 75 FTE, originated more than 350,000 loans totaling more than $8 billion.