christopher amador

* ♦ Managed existing customer accounts by analyzing their current mobile strategy and * aligning it with the needs of their customers and the community financial institution * market demands * ♦ Developed strategic and tactical plans for implementation by analyzing the customer’s * dependencies on the core processor as well as various channels needed for mobile * integration * ♦ Served as mobile product owner with a focus on the iOS and Android platforms. * Resulted in a proven ability to work with a cross-functional team in the creation of * products and solutions that interface with different technologies. * ♦ Responsible for product acceptance for software releases including extensive * interaction with the quality assurance and development teams * ♦ Successfully managed the installation of the company’s first 20 mobile banking clients * ♦ Managed multiple implementation projects from project install through ongoing customer * support

* ♦ Initiated and developed relationships with numerous residential and commercial * lending institutions and increased the company’s loan closing percentage by 25% * ♦ Increased company revenue by successfully bringing in key accounts including * American Capital, JPMorgan Chase Bank, and Interlinc Mortgage * ♦ Served as the point of contact for product testing and implementation of proprietary * real estate closing software that focuses on green transactions and helping lenders * move towards electronic transactions

* ♦ Provided customers with availability and pricing options in the global electronic * component market * ♦ Identified customer requirements and assisted manufacturers with shortages and * availability of obsolete products * ♦ Developed a database to assist other account managers with the management of * manufacturer and supplier relationships

♦ Provide technical details and integration options specific to Q2's digital banking platform solutions in order to achieve sales and revenue goals ♦ Subject Matter Expert (SME) for security, mobile, and payment products and solutions within the fintech industry ♦ Lead webinars, presentations, and product demos for customers and prospects ♦ Establish and maintain relationships with prospects and existing customers with the purpose of acting as an advisor and consultant for best-in-breed products within digital banking

* ♦ Conduct industry research regarding market and revenue opportunities for the creation * of relevant business cases * ♦ Ongoing interaction with customers and prospects in the form of webinars, product demonstrations, sales presentations, and roadmap discussions. * ♦ Work with the business development team related to opportunities for platform integration to third * party vendors in the form of a reseller relationship or other type of partnership * ♦ Manage the product backlog, define new product specifications, scope bug fixes, and * communicate release features on a daily basis * ♦ Lead two separate Agile development teams following two-week sprint cycles focused * on the mobile channel and platform security * ♦ Create multiple product roadmaps while maintaining the flexibility to meet ongoing * customer demands * ♦ Act as primary liaison between multiple departments, including design, development, * project management, marketing, and sales