Chris Wheaton

President @ North Optical

About

Chris is a Licensed Optician with close to twenty years of experience in the field. Prior to opening North Optical he resided in Boston, where he worked in every aspect of the operations of an optical shop. This array of knowledge – from working in a lab where he physically manufactured lenses to managing multiple optical shops and working with medical professionals – distinguishes Chris, and North Optical as an establishment, that finds integrity in every aspect of his profession. This fidelity and respect for community is mirrored in his personal life as he and his wife, Erin, and their two beautiful children live nearby in Portland.

Country

United States

City

Portland

Industry

Retail

Skill

ABO Certified, NCLE Certified, Eyewear, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Contact Lenses, Management, Recruiting, Sales, Online Advertising, Sunglasses, Retail, Leadership, Marketing, Process Scheduler, Merchandising, Team Leadership, Visual Merchandising

Experience

President

North Optical

2018-9 - Present · 8 yrs 1 mo

Portland, Maine

North Optical is an award winning independently owned optical shop and art space located in Portland's East End. We curate a selection of diverse handmade and artisanally crafted prescription and non-prescription eyewear. We believe that quality, function, and comfort of eyewear design are synonymous with personal style. We stand behind the products we carry and we believe in listening to our customers to find eyewear that is unique to their needs and will last them for many years to come.

Licensed Dispensing Optician

Eye Q Optical

2013-2 - 2018-6 · 5 yrs 5 mos

Cambridge, Massachusetts

• ABO, NCLE, and Massachusetts state license • Management of a two location optical shop and Doctors office • Trainer - Apprenticed multiple new Licensed Opticians and helped train new staff • Sales Leader - Providing team leadership in meeting daily sales goals • Lead consult on frame buying for both locations • Sell, dispense, fit, adjust, troubleshoot and repair eyewear • Upholding a high level of customer service while dealing with difficult issues • Insurance billing: EyeMed, VSP, Davis Vision, and MassHealth • Implementation of electronic medical records and point of sale system for both locations • Oversee multiple renovations of store layout and design

Licensed Dispensing Optician

LensCrafters

2008-7 - 2014-3 · 5 yrs 9 mos

Brookline, Massachusetts

• ABO, NCLE, and Massachusetts state license • Dispense, fit, adjust and repair eyewear • Interpret prescriptions for filling and troubleshooting customer issues • Verifying prescriptions and measurements for manufacturing errors using a manual lensometer • Trained in manual and digital measurements • Experienced in filing insurance claims, including EyeMed, Aetna, Tufts, Superior Vision, and Medicare • In-house Lab Production Technician: producing eyewear using both finish and manually surfaced lenses. Also trained to operate and maintain the Satisloh SP-200 Anti-Reflective coating system. • Optometric Technician for Dr. Buduo and Associates: scheduling exams, taking in billing, performing pre-examination duties, and preforming insertion and removal methods for soft contact lenses patients • Shift Leader: Providing team leadership in meeting daily sales goals • Key holder: Preforming opening and closing duties as well as handling deposits and safe codes