Chris Walloch

Managing a team of 7 individuals responsible for implementing and supporting EPIC Tapestry Health Plan functionality.. Working with UCLA health plan business operations to Implement and support Tapestry for health plan.. Overseeing the implementation of Tapestry Enrollment and Eligibility, Premium Billing, CRM, Utilization Management, PDM (Provider Data Management), Triplets, Claims and Encounters. Managing the implementation and support of technical integrations with over 10+ vendors and Epic Leads innovation of data analysis and integration into Epic using APIs and Local Artificial Intelligence AI models Other leadership items included, goals, reviews, budgeting, hiring/ terminations.

Director over multiple teams implementing new sites, and supporting Hoag Clinic and Hoag Hospital in Tapestry, Healthy Planet, Quality programs, Ambulatory both clinics and 1206d locations, as well as MyChart, EpicCare Link, Tapestry Link, CareEverywhere.

Managing a high functioning managed care support team, supporting Epic Tapestry, Healthy planet and Quality for Hoag Clinic and Hoag Hospital. Supporting Tapestry claims processing, utilization management, contracts, benefits, enrollment & eligibility, provider build, Tapestry link, along with Healthy Planet Clinic and Hospital quality measures and care management.

All things IT operations, from facilities IT to application development. Supported 2 different organizations IT needs with a 7 person IT team. Handled all IT procurement, desktop, server, and application support.

Managing a high performing team working on emerging Healthcare technologies related to Patient Engagement and Quality improvement, changing the landscape of the practice of medicine for group doctors and independent physicians alike. We are working with various data sets to build OKRs that tell stories about patient engagement and patient quality experiences. Working with various vendors and technologies to better align our organization with ever changing IT industry improving patient outreach and physician engagement. We are using API's to connect Healthcare to various business units that relied only on manual processes, from automating call center to initialize patient self service, to implementing an online scheduling platform.

Managed Healthcare IT related projects with a high performing 10+ people remote and local with an annual budget of 2 million. Focusing in all areas of IT from Networking, Database management, .Net Development, performance monitoring. Healthcare IT related projects including EMR Optimizations, HIE development, HL7 interface development, API development, Patient Portal development, supported multiple EMR upgrades. Recent projects included, but are not limited to: Managed a large EMR system migration to the Cloud Mentored and Supervised a Quality Assurance/Development team on several HIE and Portal development projects Managed a Interface team on an HL7 interface engine replacement/migration Lead Multiple EMR conversions using an ETL process consolidating to one EMR platform Document requirements for numerous HIT related projects

Supported Allscripts Touchworks (Enterprise EHR) applications, along with other HIT related applications. Main focus is on business analysis and requirements gathering for projects, when not working on support or EHR Conversions.

Configured, trained, implemented, supported and managed the Allscripts Enterprise EHR Application, as well as worked on with intellidose and other HIT applications

Supported, and Configured Nextgen EPM solutions for small IPA provider practices.

Support and configuration of Allscripts Enterprise EHR, along with other HIT related applications.