CHRIS TEE CHEE TOH

Focuses on technical sales related matters, solution design, and customer engagement during the sales cycle, particularly in endpoint, network and email security contexts. Core Responsibilities 1. Technical Advisor to Sales Team - Support account managers with deep technical knowledge of Trend Micro products (Vision One XDR, CTEM, Endpoint, Email and Network Security). - Assist in qualifying opportunities from a technical feasibility standpoint. 2. Customer Engagement - Understand customer requirements, pain points, and environments. - Deliver tailored technical presentations, product demos, and proof of concepts (PoCs). - RFPs/RFIs with accurate technical input and advice. 3. Solution Architecture - Design and propose security architectures using Trend Micro's product suite. - Map customer business needs to appropriate cybersecurity solutions. 4. Technical Enablement - Conduct workshops, training sessions, and hands-on labs for customers and partners. - Keep clients updated on product enhancements and roadmap. Key Knowledge Areas XDR, EDR, Email Security, NDR, Network Security - IPS, CTEM, Cloud Security - CNAPP, Zero Trust, SOC, Incident Response

Tasked with penetrating regional market such as Vietnam, Myanmar, Cambodia and Laos, mainly developing reseller network, promoting brand awareness among industries, and tailoring penetration strategy for each product. Job scopes include: - Distributor and reseller development - Training conduction - Product speech - Solution design - Deployment planning/implementation - Products drill down marketing plan

Providing principal support to reseller/distributor, end-user, and internal staff on products troubleshooting. Products include, Next-generation Application Firewall (NGAF), Internet Access Management (IAM), WAN Optimizer (WANO), Hyper-converged Infrastructure (HCI), and Virtual Desktop Infrastructure (VDI). Job scopes include: - On-site/remote support - Deployment implementation - Level 2 troubleshooting - Guidance for level 1 support - Provide internal technical training - KB generation

General security systems monitoring and reporting. - Internal mobile email system - Anti-phishing mechanism - Spam filtering email gateway - VPN - Basic firewalls console