Chris Smith

Security Operations Center Analyst @ Agile Defense

About

I am a driven SOC Analyst with 10+ years of experience in aggressively monitoring, analyzing, and responding to security incidents in fast-paced environments. For over 10 plus years I have a proven expertise in incident response, SIEM monitoring, and utilization of a wide range of security tools, including FireEye, WireShark, Palo Alto, Splunk, and more. Additionally, I am skilled in investigating and resolving complex security events, coordinating with stakeholders, and recommending effective remediation strategies. I have a deep understanding of NOSC environments, network operating systems, and cyber threat capabilities. I am committed to safeguarding systems, ensuring uninterrupted operations, and maintaining the highest levels of security. I am a collaborative team player who excels in delivering exceptional results under pressure and meeting the team's mission.

Country

United States

City

Washington

Industry

Information Technology & Services

Skill

Event Ticketing, network defender, Incident Management, System Administration, Troubleshooting, DoD 8750, Security Information and Event Management (SIEM), Help Desk Support, Active Directory, BMC Remedy Ticketing System, Remote Desktop, Cybersecurity, Splunk, Solarwinds, Incident Response, Incident Handling, Network Monitoring Tools

Experience

Security Operations Center Analyst

Agile Defense

2017-1 - Present · 9 yrs 9 mos

Tysons Corner, Virginia, United States

• Monitor all identified devices and applications via provided dashboards on program networks  • Perform event and incident management in accordance with established processes and procedures  • Conduct backup and recovery procedures as needed  • Analyze network events within all program networks  • Report outages or incidents following guidelines and procedures  • Responsible for security event monitoring utilizing SIEM toolsets  • Detect, analyze, and respond to incidents, coordinate with other stakeholders for containing, eradicating, and recovering from an incident  • Utilize security and operation analytics tools for log collection, analysis, and alerting  • Perform additional tasks or duties as directed by the NOSC Lead • Provide Mobile Phone support to include activating and deactivating SIM cards • Other duties as assigned

Systems Analyst

KBR Careers

2010-11 - 2016-8 · 5 yrs 10 mos

Reston, Virginia, United States

• Provide technical support to Windows XP, Windows 7, Windows 8, windows 10 and MAC OS platforms • Imaged MAC OS systems • Provide technical support for Microsoft Office suites 2010 and 2013. • Use Remedy for tracking ticket, and asset related issues • Account administration, creating, updating, deleting, or archiving profiles and share drives using Active Directory Administrative Console, NetIQ, and Security Explorer. • Extranet Account administration, creating, updating, deleting, or archiving profiles and share drives using Active Directory Administrative Console • Administer software packages to system both laptop and desktops using SCCM Tools. • Provide technical support to BlackBerry, iPhone, iPad, and Samsung mobile devices using BES Tools, Good Technology, KNOX, Cisco AnyConnect, Sentinel, and Airwatch. • Provide business support care to Mobile users by managing rates and features plans directly with the mobile service provider (e.g., AT&T, Verizon) • Administer portable system encryption using WAVE Encryption, Guardian Edge,BitLocker and CheckPoint Encryption tools. • Provide technical support to on-site and off-site customer working remotely using Cisco VPN Client Technologies, Nortel VPN Technologies, VZ Access manager • Provide technical for malware detections on mediums brought into agency using McAfee, Norton, and Symantec Antivirus tools. • Provide PKI\CAC support to Customers using ActivIdentity, Outlook, and DISA DOD cert sites. • Provide technical support to internal IM message system and phone system using Cisco Jabber and Cisco Unified Personal Communicator. • Check systems for IAVA compliance • Design, implementation, maintenance, and support of the desktop environment to include software distribution infrastructure, product lifecycle management, as well as provide tertiary operational support • Create standard operating procedures (SOPs) and whitepapers to provide instruction for help desk processes