Chris Robillo

Proprietor @ Virtually at Your Service (VAYS)

About

Virtually At Your Service (VAYS) was created with a simple goal in mind: help business owners reclaim their time so they can focus on growing their business. We provide reliable virtual support in areas such as lead generation, outreach campaigns, appointment setting, social media management, cold calling, and day-to-day administrative tasks. Our team works quietly behind the scenes to keep things organized, conversations moving, and opportunities flowing. What makes VAYS different is the way we approach our work. We believe in building long-term working relationships based on trust, communication, and consistency. Our team is made up of professionals we’ve personally worked with and can confidently stand behind. We keep things simple. No complicated contracts, no unnecessary commitments. Just dependable support when you need it. At the end of the day, our goal is straightforward: help businesses stay organized, stay consistent with their outreach, and create more opportunities without adding more stress to their plate.

Country

Philippines

City

Davao

Industry

Outsourcing/Offshoring

Skill

Outreach, Copywriting, Automation, Project Management, Executive Administrative Assistance, CRM Program Management, Marketing Automation, Customer Relationship Management (CRM), Calendaring, Management Accounting, Google Workspace, Monitoring Services, Creativity Skills, Team Building, Multi-Industry Experience, Operations Management, Management of multi-disciplinary teams, Choose & Book, Team Development, Service Quality

Experience

Proprietor

Virtually at Your Service (VAYS)

2025-10 - Present · 1 yr

Malaybalay City, Northern Mindanao, Philippines

Appointment Setter, Lead Generation

Upwork

2023-6 - Present · 3 yrs 4 mos

LinkedIn Outreach Book leads and do Follow-up. Managing lead Pipeline Lead Generation (Data Scraping and Data Entry) – One-time project. Gather lead information and input in the database.

Marketing Assistant

OnlineJobs.PH

2022-7 - 2026-2 · 3 yrs 8 mos

Business Operations Analyst

eXp Realty

2023-10 - 2024-5 · 8 mos

Generating Report from CRM (HubSpot) Data Entry and ensuring data is accurate in CRM. Policies and Procedure Implementation Process Improvement Strategies Creation of SOP

Marketing Assistant

VA Staffer (Virtual Assistant)

2021-7 - 2023-12 · 2 yrs 6 mos

Managing pipeline in CRM (Salesforce) Lead Generation Data Entry Calendar Management Outreach Campaign (SMS, Email)

Transaction Coordinator

Sol Rebel

2023-3 - 2023-9 · 7 mos

Managing pipeline in CRM (Copper) Data Entry and ensuring data is accurate in Airtable Preparing contracts Calendar Management Doing follow up with clients and coordinating with the engineers for any updates and changes on the projects.

Customer Service Representative

Alorica

2017-6 - 2023-1 · 5 yrs 8 mos

Taking inbound calls and assisting customers.

Team Lead

Alorica

2017-1 - 2023-1 · 6 yrs 1 mo

Supervisor (T-Mobile)

Alorica

2018-4 - 2020-6 · 2 yrs 3 mos

Quality Analyst (T-MOBILE).

Alorica

2017-4 - 2018-4 · 1 yr 1 mo

Call listening and providing feedback to agents. Ensuring account policies are followed by the agents on their calls through call listening. Providing call analysis to the Team Managers.

CSR (T-Mobile)

Alorica Teleservices Inc.

2017-1 - 2017-4 · 4 mos

Overseeing and managing Team Performance. Identifying the Most Impacting Behavior of the agents on their calls thru call listening and live call monitoring. Provide coaching and real-time feedback to the agents. Managing and hitting agents’ required productivity. Editing agents’ timesheets and preparing their payroll. Business review with the clients.