chris overton

business technician

About

Business Technician at Computer Peripherals Unlimited

Country

united states

City

greenville

Industry

computer networking

Skill

technical support, help desk support, windows 7, virus removal, wireless networking, windows vista, windows xp pro, linux, cisco technologies, computer maintenance, system deployment, computer repair, hardware testing, business networking, desktop deployment, remote troubleshooting, remote monitoring, teamviewer, bench work, acronis true image, ghost imaging, windows 7 migration, windows domain

Experience

owner

computer solutions of greenville

2009-1 - 2010-3 · 1 yr 3 mos

Onsite troubleshooting, virus removal, Windows repairs, etc.

information technologies intern

lenoir memorial hospital

2007-8 - 2007-12 · 5 mos

Shadowed help-desk staff to develop greater understanding of processes and concepts. Addressed and completed help-desk orders. Performed computer issue diagnosis and troubleshooting.

network support specialist

datagroup technologies

2008-8 - 2008-12 · 5 mos

* Instore and Onsite service * Worked as a Deltacom installer for T1 lines and also worked with Deltacom on T1 repair jobs * Spent time monitoring servers as well as remote support. Laid off at the end of 2008.

teacher's assistant

pitt community college

2006-7 - 2008-5 · 1 yr 11 mos

* Maintaining over 100 computers in the Humber building. ; * General hardware repairs. * Troubleshooting

business technician

computer peripherals unlimited

2010-3 - Present · 16 yrs 7 mos

Onsite support work as well as in-store work. Specializing in fast and effective virus removal, remote support via TeamViewer and typical "bench work" including troubleshooting. Providing support for local residents as well as large scale corporate and industrial environments.

Education

pitt community college

information systems

2005-1 - 2008-1 · 3 yrs 1 mo

Graduated as head lab tech, working as a teacher's assistant, reporting directly to the Technical Coordinator at Pitt Community College as well as working with the Department Chair of Information Systems. Activities and Societies: Completed CCNA coursework