chris milkosky

senior enterprise architect

About

Innovative and creative information technology and business leader with a history of success in operations, security, support, vendor management, software development, the next generation of enterprise architecture, strategy, and business. Transforms IT organizations into digital, proactive, business focused, process oriented profit centers. Backed by 20+ years of experience in service management, operations, strategy, architecture, support, and technology management putting the business and customers in focus. Key Strengths: Next Gen Enterprise Architecture Cloud Computing Architecture, Adoption, Governance, and Transformation (AWS Certified Solutions Architect Associate) IT Service Management and Delivery Capacity Planning IT/Business Integration Operations Management Project Management Security and Risk Management Digitalization Systems Analysis Crisis Management Strategy Process Management Collaboration

Country

united states

City

princeton

Industry

information technology and services

Skill

it management, itil, vendor management, cloud computing, project management, enterprise architecture, enterprise software, it strategy, management, system administration, capacity management, disaster recovery, strategy, virtualization, security, unix, linux, it service management, infrastructure, solaris, change management, microsoft sql server, sql, business analysis, saas, vmware, perl, risk management, staff management, statistical modeling, technical writing, performance reporting, analytics, capacity planning, critical thinking, crisis management, contingency planning, data management, statistical reporting, out of the box, crystal reports, infrastructure capacity planning, ethics, superior work ethic, availability management, systems administration, mindmaps, communication skills, innovation, software as a service

Experience

mis manager

ocean county prosecutor's office

1995-1 - 1996-1 · 1 yr 1 mo

director of information management

non-profit healthcare organization

2010-4 - 2011-10 · 1 yr 7 mos

* Healthcare quality improvement organization. * Management of IT infrastructure. * Management and reporting of clinical and quality improvement data for multiple states at a non-profit healthcare organization under contract with the US government. * Reporting and analysis of data for trends in healthcare quality improvement. * Security point of contact enforcing government policies and procedures relating to privacy and sensitive information.

director of information technology

new world ventures

1999-1 - 2001-1 · 2 yrs 1 mo

CIO for venture capital firm.

senior unix systems administrator

xpedite

1998-1 - 1999-1 · 1 yr 1 mo

it capacity and availability manager and planner

educational testing service (ets)

2011-10 - 2015-5 · 3 yrs 8 mos

* Created IT Infrastructure Capacity Management and Planning process * Created IT Infrastructure Availability Management process * ITIL Process development * Vendor Management * Storage Management (SAN, NAS, DASD) * Cloud computing, virtualization, and VDI * Project Management * Risk Management

systems and data center administrator

at&t

1996-1 - 1998-1 · 2 yrs 1 mo

manager, windows and linux systems administration

pgi

2001-1 - 2010-3 · 9 yrs 3 mos

* Major telecommunications conferencing and messaging company * Built and managed enterprise ITIL based capacity and demand management process. * Short, medium, and long term technology forecasting (Sun, Dell, HP, MS Windows, Solaris, Linux, VMWare), network, telecommunications (SIP/VOIP, TDM), telephony/messaging applications (inbound/outbound fax, email, voice, SMS, IVR) * Coordination with various business units including Customer Care, Operations, Executive Management, Sales, Marketing, Development, Finance, and more. * Provided resource requirements, costs, benefits, and risks involved with IT projects. * Created datamarts that improved business intelligence and reporting. * Developed custom software to perform data analysis and real time capacity monitoring. * Coordinated Fortune 500 application implementation efforts that supported millions annual revenue. * Assisted customers in determining call center staffing requirements.

senior enterprise architect

educational testing service (ets)

2015-5 - Present · 11 yrs 5 mos

Member of the Enterprise Architecture Office in the Information Technology (IT) division. Articulates the architectural vision, conceptualizes and experiments with alternative architectural approaches. Performs the lead role in the identification, analysis, evaluation, life-cycle management and adoption of hosting and storage services for ETS. Key consultant regarding the IT infrastructure, working closely with other organizational functions to ensure that there is coordination with their activities in technology choices. Being an informed buyer of technology assets and services from external service providers (ESP) in addition to internal provisioning are key responsibilities.