chris klemann

Teach strategy and management capstone courses.

* Overall accountability and responsibility for Payment Product (credit, debit, prepaid, etc…) Development, including overall strategy, acquisition, profitability, compliance, build activities, maintenance, portfolio management, competitive intelligence, and reporting. * Manage a $140 million credit card portfolio, consisting of 15 products – achieved year-over-year growth of 8.5% in 2008; in 2009 accountable for 140% growth through July 2012. * Built a comprehensive Pre-Paid card strategy including Gift Card, Incentive Card, and Claim Card – saw 50% YOY growth of Gift Card program since launch. * Collaborated with insurance company to launch the Pre-Paid Claim Card to policyholders and claimants in need of immediate access to funds. * Oversee and accountable for all Branch Operations, including associate development, planning, monitoring and evaluating performance, budgeting/financials, process and operational evaluation and reviews, and increasing associate engagement.

* Developed strategy for a co-branded credit card launch to 6 million customers – accountable for the implementation of this strategy, building a $240 million portfolio within 3 years. * Coordinated partnership negotiations between four Fortune 500 companies with potential revenue possibility of $25MM and actual asset growth of $200MM. * Implemented a fixed rate, fixed term, home equity loan product in conjunction with a partner institution.

Signet Jewelers is the largest specialty retail jeweler in the US and UK, with leading positions in both markets. In the US the company operates the national Kay and Jared brands along with a further 10 regional brands. In the UK, the company operates the H.Samuel and Ernest Jones brands, and Leslie Davis.