Chris' Home Hunter Jones

To provide my clients the very best service in all aspects of residential real estate whether I am handling their sale or purchase.

Responsible for generating claims revenue, networking, and contracting perspective clients to the company Generated over 1 million in potential company revenue with business client claims Cold-calling (face-to-face and phone), follow up phone calls, quote calls, and walk-ins to build interest, match needs with products and services, and close the sale to meet the agreed upon production goals. Maintained a blended revenue generating portfolio of both retail clients and individuals Responsible for managing P&L statements Responsible for preparing economic damage claims for submission to BP and the Deepwater HorizonCourt-Supervised Settlement Program Oversee claim process for junior agents, audit and verify claim documentation Gather claim documentation, contact clients, and attorneys to provide status updates and request/supply additional information for processing. Review variances and take appropriate action Compile reports for over 150 outstanding claims subject to sanctions and process adjustments as needed

Taking customers through Welcome Home Center and maintaining communication after their appointment Generating referrals and leads through face-to-face marketing at community and school events, realtor industry conferences and other opportunities to mingle with potential customers Connecting with brokers to schedule Welcome Home Center walk-through appointments Following up with potential customers about Lennar home buyer incentive programs Demonstrating a strong effort to make use of new sales techniques and strategies Processing sales agreements and contracts Using computer sales tracking system to manage your sales pipeline Conducting customer satisfaction surveys after sales close to identify areas of strength and weakness in products and processes Ensuring that your Lennar community website is accurate and up to date with correct pricing Continually improving and adding to Lennar product knowledge and home sales/homebuilding industry acumen Staying aware of competitors in the market, specifically their square footage and incentives offered

Responsible for B2B and Residential sales for multiple territories Cold-calling (face-to-face and phone) and follow up phone calls to customers Help design the company’s goals and objective for this position from inception Up sell to in home existing clients and exceeded new subscriber sign up metrics Prepared and executed customer sales paperwork and scheduled installations Prepared weekly/monthly sales activity reports Provided rapid response to competitive sales/marketing activity Systematically reviewed assigned territory to insure new businesses and residents were contacted in a timely manner to gain sales Worked cross functionally with the existing sales and customer care teams and help drive results across all of Bright House markets Established and cultivated effective business relationships within the community for optimal sales revenue Participated in special events and promotions Performed technical work, i.e., box functions, remote functions, customer education, and installation of system traps to prevent theft of service and validate customers

Policy Service Processor Responsible for inbound and outbound calls from progressive policy holders Apply problem solving skills and resolution to customer service inquiries Creates documents using word processing equipment which include letters, memos, forms, reports, certificates of insurance. Assists in the overall branch workflow process. Data entry and mail Files, processes mail, and forms Cold Calling and follow up phone calls to customer Customer Service Representative Responsible for inbound and outbound calls from progressive policy holders Process policy related request to underwriting Apply problem solving skills and resolution to customer service inquiries Help our customers and agents with questions about policies , billing and other insurance needs Cold Calling and follow up phone calls to customer

Patient Care Representative  Assist with processing Medco Health Mail Order Prescription services  Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes  Handle inbound and outbound member, provider and physician calls. Answer questions related to pharmacy benefits, while maintaining productivity standards and performance guarantee where applicable  Establish relationships with patients to assist in educating them about their prescription drug program  Identify and escalate in a prudent manner, concerns received from patients and/or clients so that corrective action can be pursued and expedited to take care of their needs  Perform basic to complex calculations such as billing inquiries, filing claims, and processing payments.  Work with other operational departments to research and resolve mail order and claims issues and respond to members within performance agreement guidelines  Apply problem solving skills and resolution to escalated client issues

Perform Live broadcasting to entertain and inform listener Promoting and Marketing Help create and write commercial for production Operate mixing, digital editing and audio board