chris giles

* Monitor typical daily batch using IBM's Tivoli Workload Scheduler (TWS) * Provided peer review of job and job-stream creation in TWS by fellow associates * Provided assistance to fellow associates when questions arose, even if this involved after hours support. * Manage Melissa Data installs/updates for address hygiene * Manage PGP keys and key-ring, and maintain yearly contact with all key-holders. * Assisted with the setup of numerous file transfers through our Manged File Transfer system * Led project to move to a network file share, and away from using a Windows virtual machine to host end user reports. * Wrote shell scripts to help make our jobs easier, utilities to reduce repetitive tasks. * Work change requests to assist the development team * Work closely with the DBA team on system updates/patching schedule, to help offer 95%+ up-time. * Worked with Informatica as our processing began transitioning into an EIM model

* Provided security and basic first aid services for up to 500 associates at a time. * Monitored the safety of the facility and the premises. * Maintained the front desk and provided a welcome entrance experience for clients, visitors and prospective clients alike. * Drove VIP clients and the CEO back and forth from the local airport in the company car. * Conducted routine inspections of the facility and the safety equipment. * Handled incoming visitors and controlled access to the secure facility.

* Monitored the Data Warehouse and other servers/systems throughout the night and responded to any issues that arose. * Used the Big Brother monitoring tool to see changes and/or issues. * Spearheaded system changes or updates, usually by conference call and email. * Called out to the development team when issues were above my skill set. * Monitored files either coming from clients or going to clients. * Handled sensitive data with PGP/GPG file encryption.